What are the responsibilities and job description for the Commerical HVAC Technician position at SUTTON BROS INC?
Sutton Brothers Heating, Cooling, Plumbing, & Electrical has served Kernersville, Winston-Salem, Greensboro, and the surrounding North Carolina neighborhoods as a local, family-owned, one-stop shop for home comfort. From HVAC repair to electric vehicle charger installation, it is our mission to earn your trust by prioritizing customer needs and delivering quality service here in the Piedmont Triad.
Job Title: HVAC Commercial Technician
Pay Scale: $30-$38 (DOE) Spiffs
Benefits: 401(k) with generous match, PTO, Health insurance, Short-Term, Incidental, Company Vehicle, phone, computer
Position Summary: Responsible for performing maintenance, troubleshooting, and repairs on commercial heating, ventilation, and air conditioning systems. This role ensures systems operate safely and efficiently, while delivering exceptional service and building strong relationships with commercial clients.
Primary Job Function:
- Arrive at the job sites on time and prepare, following dispatch instructions.
- Perform maintenance, diagnostic testing, and repairs on a variety of commercial HVAC systems.
- Report equipment issues to the Service Dispatcher and assist in coordinating parts procurement.
- Communicate clearly and professionally with customers regarding work performed, repair options, and system recommendations.
- Provide clients with replacement and upgrade options in line with company guidelines.
- Maintain a clean, professional appearance and uphold company standards of customer service.
- Complete accurate service tickets, reports, and required documentation.
- Adhere to safety standards, codes, and regulations while on the job.
- Other duties as assigned.
- Valid driver's license with an insurable driving record.
- CFC universal certification.
- Ability to read and interpret wiring diagrams and blueprints.
- Strong knowledge of commercial HVAC systems, components, and troubleshooting techniques.
- Experience making sound repair vs. replace decisions.
- Advanced customer service and communication skills.
- Ability to safely operate lifts, ladders, and other required equipment.
- Demonstrated leadership and accountability in fieldwork.
- Knowledge of basic sheet metal practices and air balancing principles.
Preferred Qualifications
- EPA Universal Certification.
- Certificate of completion from an accredited HVAC technical program.
- NATE Certification.
- Fully equipped with basic HVAC service tools.
- OSHA knowledge
Education and Experience
- High school diploma or equivalent.
- Minimum 2-5 years of commercial HVAC service experience.
- HVAC tech school certificate or equivalent training preferred.
Physical Requirements
- Stooping, walking, bending, climbing.
- Ability to lift up to 50-100 lbs.
- Work in confined spaces or elevated areas.
- Exposure to outdoor weather conditions and commercial job-site environments.
Salary : $30 - $38