Licensing Specialist

Department: Compliance

Location: Dallas, TX or Miami, FL

Reports To: Chief Compliance Officer

Role Type: Full-Time │ Senior Licensing Compliance Specialist

Why Supersure?

Supersure is where insurance and benefits become a competitive advantage for Small and Medium sized businesses – and a career-defining opportunity for you. We’re not just “brokers” – we’re tech-powered, mission-driven partners who deliver enterprise-level service at SMB scale. Our platform, tools, and culture are built for people who want to do benefits better, faster, and smarter. If you want to help shape the future of benefits placement, you belong here.

Our advantage lies in our blend of AI-powered technology and human expertise, enabling a seamless, omnichannel experience for SMB clients and their employees. We’re giving producers and servicing staff the tools to thrive. We prioritize quality, affordability, simplicity, and value – not just in our products, but in how we operate and in the individuals we hire.

This isn’t business as usual – and we’re looking for people who are ready to build something different.

About the Role

The Senior Licensing Compliance Specialist owns the day-to-day execution of insurance producer licensing and related compliance activities that directly determine whether Supersure’s producers are legally permitted to operate. This role exists to further establish a scalable, durable licensing operating model as the company grows, protect the company from licensing-related regulatory risk, and enable faster, more predictable revenue generation through consistent licensing onboarding of insurance producers.

What You’ll Do

Producer Licensing & Onboarding

• Execute resident and non-resident producer licensing across all required states
• Manage licensing workflows from onboarding intake through clearance to sell
• Enforce required sequencing and gating, including documentation completeness, profile updates, and approvals
• Resolve state deficiencies and follow-ups directly with producers and managers

Multi-State Compliance & Reciprocity

• Manage non-resident licensing and reciprocity workflows
• Handle state-specific requirements, including affidavits, fingerprinting, and background checks
• Monitor renewals, reinstatements, lines of authority changes, and continuing education timelines
• Escalate novel or policy-level issues to Compliance leadership

Affiliation & Appointment Readiness

• Execute agency and producer affiliation steps required by certain states
• Maintain accurate licensing and affiliation status in internal tracking systems
• Deliver cleared, licensed producer status to the Carrier & Distribution Relations function as a prerequisite to carrier appointment processing

Centralized Intake & Communication

• Support centralized licensing intake and triage
• Provide clear guidance and status updates to Sales, Service Operations, and HR
• Draft licensing communications and action-required instructions for producers

Audit & Finance Support

• Coordinate with licensing vendors and service providers as applicable
• Prepare fee approvals and maintain audit-ready documentation
• Support internal audits, carrier reviews, and regulator inquiries

Process Improvement

• Help standardize licensing SOPs, checklists, and workflows
• Identify recurring issues and improvement opportunities
• Provide operational input to future tooling and automation efforts

Required Qualifications

• 4–6 years of hands-on insurance producer licensing experience
• Direct exposure to multi-state producer licensing and reciprocity strongly preferred
• Experience working with RegEd, CSC Global, AgentSync, or similar licensing tools
• Background in an insurance agency/brokerage, MGA/MGU, carrier, insurtech, or licensing services firm
• Strong working knowledge of NIPR, Sircon, and state DOI processes
• Comfortable operating in manual, high-volume, deadline-driven environments
• Clear written and verbal communicator with non-compliance stakeholders
• Experience maintaining audit-ready documentation and compliance trackers

Who You Are

• Energized by taking unstructured problems and systematizing them into repeatable processes
• Process-minded but pragmatic; builds for repeatability without over-engineering
• Comfortable saying “not cleared yet” when required
• Values consistency and audit-readiness as core professional standards
• Sound judgment in determining when to proceed vs. escalate
• Operating effectively in ambiguity without waiting for perfect clarity

You take care of the work. We’ll take care of you.

• Free medical coverage and comprehensive dental & vision insurance for you and your dependents
• An HSA with employer dollars to help you save
• Mental health resources for life’s tougher moments
• Company-paid life insurance and short-term disability
• Company-paid parking on-site or train pass (Miami)
• $60/month cell phone stipend
• 401(k) dollar-for-dollar company match up to 4% with 100% immediate vesting
• A team that genuinely enjoys spending time together — backed by free snacks, drinks, and events that people still talk about long after they happen
• Competitive paid time off, to recharge, so you can show up as your best self
• 12 paid holidays to recharge, plus a floating holiday to spend however you see fit

Ready to Lead the Revolution?

If you’re looking for a place where your ideas shape the future, and your career can grow as fast as you want – Supersure is calling. Don’t just get a job. Get a seat at the table where the future of insurance and benefits is being built.