What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at Super 8 by Wyndham Ocala?
Overview We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. If you are a detail-oriented individual with a friendly demeanor, we would love to hear from you.
Responsibilities - Greet guests in a professional and friendly manner - Check guests in and out of the hotel efficiently - Answer phone calls and direct inquiries to the appropriate department - Assist guests with requests and provide information about hotel services - Handle reservations and cancellations accurately - Process payments and maintain guest accounts - Ensure the lobby area is clean and presentable at all times
Qualifications - Previous experience in hotel management or hospitality is preferred - Strong customer service skills with a focus on guest satisfaction - Proficiency in front desk operations and hotel software systems - Ability to communicate effectively with guests and team members - Bilingual or multilingual skills are a plus - Knowledge of night audit procedures is advantageous Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now to start your career in the hospitality industry!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15