What are the responsibilities and job description for the Landscaping Account Manager position at sunworks?
JOB TITLE: Landscaping Area Manager
LOCATION: South Austin, Texas
COMPANY OVERVIEW:
Sungrow, the Austin, TX branch of SunWorks Landscape Partners, is a leading privately owned commercial landscape maintenance company, serving Texas for over 30 years. At Sungrow we are building a leading regional business with great culture, attracting the best technical and managerial talent, and creating unmatched growth opportunities for our people. Sungrow provides recurring landscape maintenance services to corporate campuses, universities, office parks, retail centers, light industrial properties, and homeowners associations.
POSITION OVERVIEW:
Sungrow is seeking a highly motivated individual to join our south Austin branch as an Account Manager. In this position, you will play a pivotal role in building and maintaining strong relationships with our clients while managing daily service operations. This position requires a combination of team leadership skills, project management expertise, and a deep understanding of the landscaping industry.
RESPONSIBILITIES:
Client Relationship Management:
- Build and nurture strong client relationships by fostering proactive communication.
- Deliver excellent customer service by educating clients on horticultural best practices, providing recommendations for property enhancements, and correcting problems proactively.
- Serve as the main point of contact for the clients in your portfolio.
Operations Management:
- Lead a team of 12-25 employees organized into 3-5 landscape maintenance crews.
- Manage daily operations to the highest standards of safety, quality, and efficiency.
- Collaborate with the company’s enhancement, irrigation, agronomy, and arbor care divisions to ensure seamless execution of all services provided to the customers in your portfolio.
QUALIFICATIONS:
- Proven experience in customer account management within landscaping or a related industry.
- Experience managing field service operations in the landscaping industry.
- Excellent communication, team leadership, and interpersonal skills.
- Detail-oriented with strong organizational and problem-solving skills.
- Proficient in Microsoft Office and project management software.
- Bachelor’s or associate’s degree preferred. Conversational Spanish language proficiency a plus.