What are the responsibilities and job description for the Account Manager II - Employee Benefits position at Sunstar Insurance Group?
Primary Responsibilities
- Assist in creating strategies for clients as it pertains to their employee benefits program including Benefits, Compliance, HR Policies, Employee Communication and Engagement, and Payroll and Benefits Administration
- Co-manage the entire client service experience and creating relationships with different members of our clients’ teams
- Troubleshoot day-to-day client and vendor related service items
- Provides prompt, accurate, and courteous service to customers, producers, and company personnel
- Assists (when needed) with Marketing new business for both new and existing accounts and summarize the analysis of proposals to help define any plan changes
- Coordinates renewals or changes with carriers for current accounts
- Reviews Policies for accuracy and completeness
- Improves insurance skills and knowledge by seeking out educational opportunities
- Needs to have extensive knowledge and understanding of health insurance strategies including: Alternative funding methods (including level funding and self-funding), stop-loss marketing, Rx Programs and Rx Carve-Outs, Reference Based Pricing, Direct Contracts, etc.
- Bachelor’s degree in finance, business, marketing, risk management, or human resources management strongly preferred
- Self-motivated individual who is willing to do what it takes to get the job done
- Minimum 10-12 years industry experience strongly preferred
- Excellent communication skills
- Strong organizational skills and process-oriented
- Ability to multi-task and prioritize client needs
- EPIC agency management system experience strongly preferred