What are the responsibilities and job description for the SERVICE DESK ANALYST position at SunSoft Online?
SERVICE DESK ANALYST
Arizona State Agency | Contract Opportunity | Phoenix Arizona Zip 85007
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POSITION DETAILS
Location: Phoenix Arizona Zip 85007 - Hybrid (1 day/month in office)
Schedule: Monday to Friday | 8:00 AM to 5:00 PM | 40 hrs/week
Contract: 03/02/2026 to 12/31/2026
Openings: 1 position available
Closing: 5/21/2026 at 1:00 PM Arizona Time
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ABOUT THE ROLE
This is a contract staff augmentation opportunity with an Arizona state agency. The selected candidate will work directly with agency staff in a professional environment.
REQUIRED QUALIFICATIONS
- Level-One support and customer service
- Call center environment
All required qualifications must appear explicitly on your resume.
Resumes that do not clearly show required skills will not be reviewed.
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HOW TO APPLY
Email: talent@sunsoftonline.com
Subject: Hybrid Service Desk Analyst - Phoenix Arizona Zip 85007 - [Your Full Name]
Include your answers to the 5 questions below.
We reply to all qualified applicants within 48 hours.
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ELIGIBILITY - Please read before applying
This role is open to local Phoenix Arizona Zip 85007 candidates only.
US Citizens and Green Card holders only.
No visa sponsorship now or in the future.
Do not apply if you are on OPT, STEM OPT, H1B, F1, or any other visa.
Before applying confirm YES to all 5:
1. Currently located in Phoenix Arizona Zip 85007 or surrounding areas?
2. US Citizen or Green Card holder - no sponsorship needed now or ever?
3. All required skills listed explicitly on your resume?
4. Pay rate of up to $20.93/hr W2 or $23.07/hr 1099 acceptable?
5. Available for in-person interview within 1 week and start within 2 weeks?
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SunSoft Online | talent@sunsoftonline.com
100% American | Since 2006
Salary : $2 - $23