What are the responsibilities and job description for the Business Office Manager position at Sunset Woods Senior Living?
Now Hiring: Business Office Manager
Supporting Pleasant Point Senior Living (Racine, WI) & Brenwood Park Assisted Living (Franklin, WI)
Are you the kind of person who knows everyone’s name, remembers birthdays, and can balance payroll spreadsheets and people problems with ease? Do you love being the go-to for questions, celebrations, onboarding, and “wait—how do I do that again?” moments?
If you thrive at the intersection of HR, organization, and heart, we’d love to meet you.
About The Role
As our Business Office Manager, you’ll be the HR backbone and culture champion for two vibrant senior living communities. You’re not just running the office—you’re shaping the employee experience from the very first interview to ongoing retention and engagement efforts.
You’ll partner closely with community leadership to support our teams, create smooth HR processes, and ensure our employees feel welcomed, supported, and valued every step of the way.
What You’ll Be Doing (aka Your Superpowers)
People & Culture
Apply today and help us build great teams at Pleasant Point Senior Living and Brenwood Park Assisted Living!
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Supporting Pleasant Point Senior Living (Racine, WI) & Brenwood Park Assisted Living (Franklin, WI)
Are you the kind of person who knows everyone’s name, remembers birthdays, and can balance payroll spreadsheets and people problems with ease? Do you love being the go-to for questions, celebrations, onboarding, and “wait—how do I do that again?” moments?
If you thrive at the intersection of HR, organization, and heart, we’d love to meet you.
About The Role
As our Business Office Manager, you’ll be the HR backbone and culture champion for two vibrant senior living communities. You’re not just running the office—you’re shaping the employee experience from the very first interview to ongoing retention and engagement efforts.
You’ll partner closely with community leadership to support our teams, create smooth HR processes, and ensure our employees feel welcomed, supported, and valued every step of the way.
What You’ll Be Doing (aka Your Superpowers)
People & Culture
- Serve as the central point of contact for job applicants across both communities
- Coordinate recruiting efforts, screen candidates, assist with interviews, and support hiring decisions
- Lead and support onboarding, orientations, and transitions into new roles
- Maintain accurate and compliant personnel files and HR/payroll system data
- Support retention efforts, exit interviews, and employee engagement initiatives
- Partner with department leaders on staffing needs and workforce planning
- Be a trusted, approachable resource for employees navigating HR-related questions
- Process payroll accurately and on time (you love a good deadline ✅)
- Assist with benefits administration and employee records
- Keep business offices professional, welcoming, and organized
- Support day-to-day administrative needs while juggling multiple priorities
- You genuinely enjoy working with people and building relationships
- You’re organized, detail-oriented, and calm under pressure
- You can balance confidentiality, compliance, and compassion
- You’re comfortable managing competing priorities across two communities
- You bring a positive, problem-solving mindset to work every day
- High school diploma or GED required
- Prior office, payroll, or HR-related experience strongly preferred
- Experience with interviewing, onboarding, or supervising staff a plus
- Comfortable learning and using HR, payroll, and scheduling systems
- Make a meaningful impact on employees and the communities they serve
- Be a key part of leadership—your voice matters
- Every day is different (and never boring!)
- Work in an environment where values, teamwork, and care come first
Apply today and help us build great teams at Pleasant Point Senior Living and Brenwood Park Assisted Living!
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.