What are the responsibilities and job description for the International Account Coordinator position at Sunset Transportation?
Job Description
About the Role
Sunset Transportation is seeking a highly motivated, results-driven Account Manager to join our international team in Saint Louis, MO. Expanding our international offerings to existing customers has been a tremendous success and your role will be critical to RECORD-BREAKING growth for both the international department and Sunset Transportation, as a whole.
As the International Account Manager, you will provide support functions like delivering great customer service, reporting analytics to the team on key customer accounts, educating customers on our international offerings, and performing related tasks that involve coordinating with internal Sunset partners to assist in providing optimal account management and growth, just to name a few.
What You’ll Do
Provide account management support to Sunset customers across various industries
Collaborate with internal departments and partners to ensure seamless service
Analyze customer data and present tailored solutions
Document all activities and updates in our CRM system
Identify and share insights to improve the customer journey
Deliver clear status updates and milestone reports for key accounts
Support and grow Sunset’s top International customers by understanding their needs and market challenges
Represent the #SunsetWay by delivering top-tier customer support and service excellence
Bring To Work Everyday
2-5 years’ experience working for an International Freight Forwarder or 3PL
Attention to detail
Knowledge of Incoterms, Shipping and customs documents, and invoice auditing
Negotiation and Conflict Resolution
Critical Thinking
Customer Service experience
What We Offer
A competitive salary with monthly incentives to reward your hard work
Benefits package that includes health, dental, and vision coverage
401K with a company match, ensuring your future is secure
Paid vacation, floating holidays, and personal/sick time
An award-winning company culture to help you grow, both personally and professionally
Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award , or learn a new skill at Sunset University , your opportunities are endless!
Who We Are
At Sunset Transportation, we are more than just a logistics company—we are a community that values diversity, equity, and inclusion. We believe in building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences. Our commitment to these principles fosters a supportive environment where everyone has a voice, and every idea counts.
As a Recognized Leader In Third-party Logistics (3PL) With Over 30 Years Of Experience, We Are Dedicated To Improving Supply Chain Efficiencies Through Cutting-edge Technology And Exceptional People. Our Core Values— Accountability, Flexibility, Loyalty, Responsiveness, And Relationships —are The Foundation Of Our Success And Have Earned Us Numerous Accolades, Including
G75 Green Supply Chain Partners - Inbound Logistics
Top 3PL and Cold Storage Provider - Food Logistics
Top Workplaces – STL Post Dispatch
#11 Top Logistics Company – Transport Topics
Most Trustworthy Companies – Newsweek (Armada)
#4 Top 3PL Provider – Inbound Logistics
If you’re passionate about logistics, thrive in a collaborative, fast-paced environment, and want to be part of a team that values your unique contributions, we want to hear from you. Join us, and let’s make logistics better—together.
Ready to Take the Next Step?
Apply now and become part of a team that’s driving the future of logistics.
About the Role
Sunset Transportation is seeking a highly motivated, results-driven Account Manager to join our international team in Saint Louis, MO. Expanding our international offerings to existing customers has been a tremendous success and your role will be critical to RECORD-BREAKING growth for both the international department and Sunset Transportation, as a whole.
As the International Account Manager, you will provide support functions like delivering great customer service, reporting analytics to the team on key customer accounts, educating customers on our international offerings, and performing related tasks that involve coordinating with internal Sunset partners to assist in providing optimal account management and growth, just to name a few.
What You’ll Do
Provide account management support to Sunset customers across various industries
Collaborate with internal departments and partners to ensure seamless service
Analyze customer data and present tailored solutions
Document all activities and updates in our CRM system
Identify and share insights to improve the customer journey
Deliver clear status updates and milestone reports for key accounts
Support and grow Sunset’s top International customers by understanding their needs and market challenges
Represent the #SunsetWay by delivering top-tier customer support and service excellence
Bring To Work Everyday
2-5 years’ experience working for an International Freight Forwarder or 3PL
Attention to detail
Knowledge of Incoterms, Shipping and customs documents, and invoice auditing
Negotiation and Conflict Resolution
Critical Thinking
Customer Service experience
What We Offer
A competitive salary with monthly incentives to reward your hard work
Benefits package that includes health, dental, and vision coverage
401K with a company match, ensuring your future is secure
Paid vacation, floating holidays, and personal/sick time
An award-winning company culture to help you grow, both personally and professionally
Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award , or learn a new skill at Sunset University , your opportunities are endless!
Who We Are
At Sunset Transportation, we are more than just a logistics company—we are a community that values diversity, equity, and inclusion. We believe in building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences. Our commitment to these principles fosters a supportive environment where everyone has a voice, and every idea counts.
As a Recognized Leader In Third-party Logistics (3PL) With Over 30 Years Of Experience, We Are Dedicated To Improving Supply Chain Efficiencies Through Cutting-edge Technology And Exceptional People. Our Core Values— Accountability, Flexibility, Loyalty, Responsiveness, And Relationships —are The Foundation Of Our Success And Have Earned Us Numerous Accolades, Including
G75 Green Supply Chain Partners - Inbound Logistics
Top 3PL and Cold Storage Provider - Food Logistics
Top Workplaces – STL Post Dispatch
#11 Top Logistics Company – Transport Topics
Most Trustworthy Companies – Newsweek (Armada)
#4 Top 3PL Provider – Inbound Logistics
If you’re passionate about logistics, thrive in a collaborative, fast-paced environment, and want to be part of a team that values your unique contributions, we want to hear from you. Join us, and let’s make logistics better—together.
Ready to Take the Next Step?
Apply now and become part of a team that’s driving the future of logistics.