What are the responsibilities and job description for the Laundry Attendant position at Sunridge Hotel Group?
Major Job Responsibility
- To maintain the condition of all hotel linen in accordance with the standards of Sunridge through efficient cleaning and processing
- Meets and exceeds customer and team member expectations by providing service and teamwork.
- Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
- Communicates effectively with customers, co-workers, and supervisors
- Demonstrates teamwork by cooperating and assisting co-workers as needed
- Meets Sunridge service standards
- Performs other duties as required to provide service and teamwork
- Ensures maximum cleaning effectiveness by sorting laundry prior to washing according to fabric type, color, item or soil concentration.
- Pulls damaged and/or stained linen prior to loading washers
- Ensures maximum loading capacity of machines
- Loads washers and dryers to recommended weights
- Saves energy by setting dryers for proper heating and cooling times.
- Places only proper linens in the dryer to be dried
- Operates, maintains and cleans laundry equipment according to Sunridge standards.
- Informs supervisor or management of any mechanical failures or supply shortages, so corrective action can be implemented
- Folds all linen to closets and storage areas.
- Adheres to hotel policies and procedures.
- Attends work on time as scheduled
- Follows hotel grooming and dress standards
- Minimizes safety hazards by following all safety rules and procedures
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
- At all times projects a favorable image of Sunridge and the hotel to the public.
- Performs such other ancillary and related duties as may be assigned by Supervisor or Manager.
- Must achieve required threshold scores according to brand and Sunridge inspections.