ABOUT OUR ROLE | The Laundry Attendant creates a memorable experience for our guests by ensuring quality and cleanliness throughout the guest journy. |
ESSENTIAL FUNCTIONS | - Inspect cleanliness of articles and remove them from the washer, dryer and place in clean linen carts.
- Set dryers to designated times and temperatures based on fabrics contained in the load.
- Remove articles from the dryer when the cycle is complete.
- Remove lint and debris from dryer screens, dry cleaning filters, drain trap after each load.
- Fold cleaned articles into designated sizes, either by hand or using the folding machine.
- Operate washing machinery in accordance with Trailborn standards.
- Follow hazardous material management program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, use Material Safety Data Sheets, etc.
- Use proper equipment, wear appropriate personal protective clothing (PPE) and employ the correct lifting procedures, as necessary to avoid injury.
- Identify stained or damaged items and determine status for repair, spot treatment, rewash and discard.
- Complete all daily and shift related checklists.
- Exhibit a friendly, helpful, learning, and courteous manner when dealing with guests and fellow employees.
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QUALIFICATIONS | - Problem solving skills with the ability to navigate complex situations, address guest complaints and find solutions promptly.
- Customer Oriented Attitude exhibiting a friendly, professional demeanor, focused on creating a welcoming atmosphere to the entire work environment.
- Knowledgeable having a quest to learn, be well-informed about the area, services, events, pricing, and promotional offerings
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PHYSICAL REQUIREMENTS |
- Must be able to remain upright continuously on a firm surface for an 8–10-hour shift.
- Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
- Must be able to ascend to 6 feet in height on a step ladder.
- Must be able to position oneself appropriately to efficiently make beds, carry trash, vacuum, sweep, dust and be able to assist guests with luggage and set up event rooms
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ABOUT OUR BENEFITS |
Company Benefits and Perks | Full Time | Part Time | Seasonal | Medical (with company contribution) | Yes | - | - | Dental (with company contribution) | Yes | - | - | Vision (with company contribution) | Yes | - | - | 401(k) (with company match) | Yes | Yes | - | Paid Time Off | Yes | Yes | - | Sick Time | Yes | Yes | | Employee Dining Discounts | Yes | Yes | Yes | Employee Marketplace Discounts | Yes | Yes | Yes |
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SCHEDULE | Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. |
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made. |
