Breakfast Attendant and Social Attendant

Job Description

JOB TITLE: Breakfast Attendant and Social Attendant

REPORTS TO: General Manager

DEPARTMENT: Restaurant

LOCATION: Sunridge Properties

FLSA STATUS: Non-Exempt

SUMMARY: Coordinates the serving of breakfast by performing the following duties:

Essential Functions

• Sets up breakfast at scheduled time
• Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards
• Maintains cleanliness of breakfast area and kitchen during and after breakfast hours
• Greets guests and accommodates special requests as needed
• Ensures countertops and machines are clean and tidy at all times
• Leaves breakfast serving and eating areas clean, vacuumed and mopped. Tables and chairs wiped clean, etc. Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager
• Properly rotates inventory and ensures items are properly wrapped and stored at the correct temperatures that conform to hotel brand and local health department regulations.
• Assists in maintaining cleanliness of public areas.
• All other duties as assigned
  
  

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner;
• Customer Service - Responds promptly to customer needs;
• Responds to requests for service and assistance;
• Team Work - Contributes to building a positive team spirit.
• Diversity - Shows respect and sensitivity for cultural differences;
• Promotes a harassment-free environment.
• Organizational Support - Follows policies and procedures including but not limited to, dress code policies
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction;
• Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Asks for and offers help when needed.
• Planning/Organizing Prioritizes and plans work activities;
• Uses time efficiently. Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality - Demonstrates accuracy and thoroughness;
• Applies feedback to improve performance;
• Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner.
• Safety and Security - Observes safety and security procedures;
• Reports potentially unsafe conditions;
• Uses equipment and materials properly.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

Language Ability

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

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