What are the responsibilities and job description for the Sales Operations Coordinator position at Sunny Days Entertainment Inc.?
Description:
The Sales Operations Coordinator manages the end-to-end order lifecycle—from processing and inventory allocation to shipping and billing—while providing critical data insights. This role acts as a bridge between logistics and strategy, performing sales analysis to optimize account performance and improve operational efficiency.
Key Responsibilities:
- Sales Order & Lifecycle Management: Execute order processing, verify inventory availability, and audit shipping documentation for accuracy.
- Account Performance Analysis: Conduct regular analysis of sales trends, fill rates, and retailer performance metrics to identify growth opportunities or supply chain bottlenecks.
- Customer & Catalog Data: Maintain customer master data and product catalogs, ensuring pricing and assortment accuracy across all platforms.
- Reporting & Insights: Generate ad-hoc reports for sales brokers and leadership regarding inventory health, sell-through data, and revenue forecasting.
- Proactive Communication: Serve as the primary liaison for sales brokers and customers regarding order status, sample fulfillment, and account discrepancies.
Requirements:
- Experience: Bachelor’s degree in business, Finance, or Supply Chain (or equivalent experience).
- Technical Skills: Advanced Excel (Pivot Tables, VLOOKUPs), EDI, SPS Commerce, Word, and Outlook.
- Systems: ERP experience required; SAP Business One preferred.
- Analytical Mindset: Ability to interpret complex data sets and translate them into actionable operational improvements.
- Soft Skills: Strong attention to detail, proactive problem-solving, and the ability to multi-task in a fast-paced environment.
In Office, Gray Court, SC
M-F, 8:00A.M.-5:00P.M.