Quality Process Engineer

The Quality Process Engineer ensures that the organization’s products and services meet company quality requirements, while also complying with customer and regulatory standards for quality, safety, and reliability. The primary focus is on ensuring customer satisfaction by addressing quality concerns and driving quality improvements based on closed-loop feedback systems. Key responsibilities include utilizing data regarding product factor and field performance to drive enterprise-wide quality improvement processes, conducting audits, resolving quality issues through root cause analysis, and developing in-process quality standards. This role also emphasizes collaboration with cross-functional teams to ensure quality-related activities align with organizational goals.

• Analyze production processes to identify inefficiencies and recommend improvements to enhance product quality and reduce costs.
• Leverage advanced statistical tools to analyze product and process data, generating actionable insights for quality improvement.
• Develop dashboards and reporting tools to visually communicate key quality metrics and trends to stakeholders.
• Collaborate with the Continuous Improvement team to implement process improvements aligned with Lean and Six Sigma principles.
• Conduct periodic audits of in-process quality checklists, forms, and documentation to ensure compliance with standards.
• Assist in the creation and maintenance of in-process quality standards that meet or exceed customer expectations.
• Lead the analysis of warranty claims to identify root causes and trends, implementing corrective actions to address recurring issues.
• Collaborate with suppliers to ensure their processes meet quality standards, conducting supplier quality audits as necessary.
• Develop and deliver training programs for staff to ensure adherence to quality processes and standards.
• Maintain and update policies, procedures, and standard work instructions as required.
• Assist in preparing for external audits and certifications (e.g., ISO, AS9100).
• Support quality-related activities in conjunction with cross-functional teams, including Manufacturing, Engineering, Purchasing, Supply Chain, and Customer Service.
• Develop clear, concise, and accurate documentation, including policies, procedures, and standard work instructions.
• Create technical training materials, SOPs, and visual guides for process and quality improvements.
• Translate complex technical concepts into user-friendly documentation for cross-functional teams.

• Bachelor's degree required
• 5 years of manufacturing experience.
• Proven experience in a quality engineering, technician, or process/product quality-related role.
• Excellent verbal and written communication skills with the ability to train and mentor staff.
• Familiarity with document control systems to ensure proper management and version control of technical documents.
• Strong analytical and problem-solving skills with the ability to implement and execute improvements.
• Familiarity with quality tools such as Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), and control charts.
• Thorough understanding of manufacturing processes and production environments.
• Strong organizational skills with attention to detail.
• Ability to work in a manufacturing environment with occasional exposure to production noise and activity.
• Must be able to lift up to 15 pounds occasionally.
• Comfortable working in a manufacturing environment and conducting hands-on inspections and audits.

Preferred Skills and Competencies

• Technical Proficiency: Familiarity with quality tools such as FMEA, SPC, and control charts.
• Certifications: Certified Quality Engineer (CQE), Lean Six Sigma Green Belt or Black Belt, or equivalent.
• Analytical Tools: Proficiency in using statistical analysis software (e.g., Minitab, JMP) and data visualization platforms (e.g., Power BI, Tableau).
• Cross-Functional Collaboration: Ability to work across departments to ensure cohesive quality strategies.
• Performance Indicators: Reduction in defect rates and rework costs, improved field performance, and timely resolution of quality issues.

Company Overview

Backed by over 100 years of combined experience, Sunbelt Solomon offers an unmatched ability to provide comprehensive, configured solutions for utility, industrial, and commercial applications. Our engineering capabilities, safety, environmental qualifications, and dedication to delivering quality products have truly made the difference in keeping customers across a broad spectrum of industries powered and supported for the long haul. Sunbelt Solomon is a global company with brands across US, Canada, and Chile. Our teams include Trinity Power, Phasor, Valley Transformers, Titan Quality Power Services, Holland Industrial Services, Magna IV Engineering Inc., and Power Solutions Group LLC. These brands allow Sunbelt Solomon to offer a wide scope of product offerings, service capabilities, and best-in-class industry expertise. We are honored to be the go-to resource for all things electrical transformers and committed to advancing the future of our organization and our industry.

Mission, Purpose, Vision & Core Values

In developing our mission, purpose, vision and core business values, we engaged in a thoughtful process that incorporated the combined principles of our family of companies and reflects our commitment to valuing our history and investing in our people, services, and products.

• Mission: Through a culture of integrity, bold innovation, and customer-centricity we create value for our partners and team members with safe and reliable electrical power solutions and services.

• Purpose: To enhance the lives of our team members and partners through sustainable products and services in the communities we serve.

• Vision: To be the leading provider of customized electrical power solutions and services.

• Core Values:

o People: The core of our success.

o Safety: It’s in our DNA.

o Strategic: We forge our own future.

o Sustainability: Industry leaders in power distribution life cycle management.

o Performance: Delivering excellence at every opportunity.

Company Benefits

Sunbelt Solomon offers a comprehensive, highly competitive benefits package to employees who work 30 hours per week or more following 90 days of employment. Benefits include but are not limited to medical, dental, vision, FSA/HSA, 401k with company match, life insurance and disability, paid vacation, sick time, and holiday. Temp employees are not eligible for company benefits.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pre-Employment Screening

Following an offer of employment all candidates are required to complete a background check and drug screen prior to being cleared to start employment. A physical and respiratory fit test may also be required based on the job responsibilities and location of the position.