What are the responsibilities and job description for the Mountain Operations Admin Assistant position at Sun Valley Resort?
The Mountain Operations Administrative Assistant provides administrative and operational support to the Mountain Operations Department, helping ensure the efficient day-to-day operation of mountain-based teams. This position supports department managers with payroll, reporting, purchasing, vendor coordination, contracts, and communications while serving as a key liaison between Mountain Operations and other Resort departments. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Duties & Responsibilities:
- Provide administrative support to Mountain Operations managers and mountain-based departments.
- Prepare and process employee payroll using UKG/Kronos and assist with payroll-related questions.
- Serve as a liaison between Mountain Operations and other Resort departments, including Ski & Ride School, Lodging, Food & Beverage, Recreation, Catering, and Human Resources.
- Prepare reports, meeting agendas, meeting notes, and other administrative documents for department managers.
- Maintain employee records, departmental files, and operational documentation.
- Develop expertise in department software and systems, including UKG, Kronos, Coupa, and other operational platforms.
- Assist with vendor agreements and contracts, including preparing, tracking, renewing, and maintaining documentation.
- Coordinate with external agencies and partners, including the U.S. Forest Service, local building departments, utility providers, and other vendors.
- Process purchase orders, invoices, receipts, and departmental purchases using Coupa and other purchasing systems.
- Maintain Mountain Operations office supplies, equipment, and employee bulletin boards.
- Respond to department phone calls, emails, and general inquiries in a professional and timely manner.
- Operate company vehicles as needed to transport supplies, equipment, or personnel while following company policies and safe driving practices.
- Attend meetings, participate on committees, and represent the Mountain Operations Department as assigned.
- Perform additional duties as assigned.
Qualifications:
- Current U.S. Driver's License required.
- High school diploma or equivalent preferred.
- Previous administrative, office management, or related experience preferred.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and the ability to learn department-specific software, including UKG, Kronos, and Coupa.
- Strong organizational, time management, and multitasking skills with excellent attention to detail.
- Excellent verbal and written communication skills and the ability to build positive working relationships across departments.
- Ability to work independently, prioritize competing responsibilities, and complete projects with minimal supervision.
- Professional judgment and discretion when handling confidential information.
- Intermediate skiing or snowboarding ability is beneficial but not required.
- Flexible availability, including days, evenings, weekends, and holidays as business needs require.
- Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.
- Ability to safely lift and/or move up to 25 pounds.