What are the responsibilities and job description for the Inside Sales and Customer Service Representative position at Sun Technologies?
Pay Rate: $25/hr the pay rate may differ depending on your skills, education, experience, and other qualifications.
Featured Benefits:
- Medical Insurance in compliance with the ACA
- 401(k)
- Sick leave in compliance with applicable state, federal, and local laws
Job Description
Summary:
Under general supervision, Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
Job Duties:
- Places customer orders via telephone, email, or electronic methods.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- May handle customer returns.
- May support specific customer(s).
- Performs other duties as assigned.
- Responds to customer inquires regarding products, and handles order entry.
Education & Experience:
Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
Knowledge, Skills, Abilities:
- Excellent communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Strong computer skills.
- Reliability, organization, and attention to detail required.
SUN3
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
Work Location: In person
Salary : $20 - $25