Human Resources Generalist

Sun America, LLC and Central Coated Products, Inc. are industry leaders in manufacturing paper and plastic foodservice packaging for commercial bakeries, confectionery, and the foodservice industry. We specialize in high-quality automatic denester bake cups, wax paper products, and thermoformed plastic trays and containers.

Proudly made in America, our organization is built on a customer-centric culture that emphasizes Safety, Integrity, Teamwork, Quality, and Continuous Improvement. We partner closely with our customers to deliver exceptional products and service from design through delivery.

Position Summary

The Human Resources Generalist serves as a trusted, hands-on partner to employees and leaders across both Sun America and Central Coated Products. This role provides full-cycle HR support in a fast-paced manufacturing environment, ensuring effective employee relations, compliance, and HR process execution.

Working closely with the Director of Human Resources, the HR Generalist supports day-to-day HR operations, including employee relations, attendance management, benefits and leave administration, recruitment, onboarding, and HR systems management. This role requires a strong presence on the production floor and the ability to build relationships at all levels of the organization.

Key Responsibilities

Employee Relations & Leadership Support

• Serve as a primary point of contact for employees and leaders regarding HR policies, attendance, and workplace concerns.
• Provide coaching and guidance on performance management, corrective actions, and documentation.
• Conduct investigations and support disciplinary actions and terminations, ensuring consistency and compliance.
• Promote a positive work environment through proactive engagement and conflict resolution.

Attendance, Payroll & HR Systems

• Support and monitor attendance programs, including point tracking and policy administration.
• Assist with payroll preparation, timecard review, and resolution of discrepancies in coordination with payroll providers.
• Ensure accurate and timely data entry and transactions within HRIS and ERP systems (e.g., UKG Ready, payroll systems, ERP platforms).
• Maintain employee records and ensure data integrity across all systems.

Compliance & Leave Administration

• Administer employee leaves including FMLA, ADA accommodations, and disability programs, ensuring compliance and proper documentation.
• Maintain personnel files and HR documentation in accordance with legal and company requirements.
• Support audits and ensure compliance with federal, state, and local employment laws.
• Partner with leadership to reinforce company policies and mitigate risk.

Talent Acquisition & Onboarding

• Support recruiting efforts including job postings, resume screening, interview coordination, and candidate communication.
• Participate in interviews and hiring decisions in collaboration with leadership.
• Facilitate onboarding and new hire orientation, ensuring a smooth and compliant onboarding experience.
• Maintain job descriptions and organizational charts aligned with business needs.

Training, Engagement & Culture

• Support training initiatives, including onboarding, compliance training, and leadership development programs.
• Assist in employee engagement efforts, company events, and recognition programs.
• Reinforce company culture through consistent communication and leadership support.

General HR Operations

• Partner with the Director of HR on strategic initiatives and continuous improvement efforts.
• Prepare HR reports, metrics, and analysis as needed.
• Maintain strict confidentiality and exercise sound judgment in handling sensitive information.
• Perform other duties as assigned.

Qualifications

Education & Experience

• Associate’s degree in Human Resources, Business Administration, or related field required; Bachelor’s degree preferred.
• 3–5 years of HR Generalist experience, preferably in a manufacturing or industrial environment.
• Strong knowledge of employment laws including FMLA, ADA, EEOC, and wage and hour regulations.
• Experience with HRIS systems, payroll processing, and ERP systems required.

Skills & Competencies

• Strong interpersonal skills with the ability to build trust and influence at all levels.
• Excellent communication, organizational, and problem-solving skills.
• High level of emotional intelligence and professionalism.
• Ability to manage multiple priorities in a fast-paced, hands-on environment.
• Strong attention to detail and commitment to accuracy.
• Ability to handle confidential information with discretion.

Physical & Work Environment Requirements

• Must be able to work in both office and manufacturing environments.
• Regularly required to stand, walk production floors, and interact with employees across multiple departments.
• Ability to sit for extended periods when completing administrative work.
• Ability to lift up to 25 pounds occasionally.
• Exposure to typical manufacturing conditions, including noise, temperature changes, and moving equipment.
• Must be able to wear required personal protective equipment (PPE), including hairnets and safety footwear when on the production floor.

Equal Employment Opportunity Statement

• Sun America, LLC and Central Coated Products, Inc. are Equal Opportunity Employers. We are committed to fostering an inclusive workplace and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.