What are the responsibilities and job description for the To go server / server position at Sumo sushi Japanese restaurant?
Job Summary
Join our dynamic team as a To-Go Server / Server, where your enthusiasm and hospitality skills will create memorable dining experiences for our guests. In this energetic role, you will be the friendly face that ensures orders are accurately taken, efficiently delivered, and guest needs are exceeded. Your positive attitude and excellent communication skills will help foster a welcoming environment, making every guest feel valued and appreciated. This position offers an exciting opportunity to be part of a vibrant restaurant team dedicated to delivering exceptional service in a fast-paced setting.
Duties
- Greet guests warmly and assist them with placing To-Go orders via phone or in-person, ensuring clarity and accuracy.
- Use POS systems such as Aloha POS or Micros POS to process orders swiftly and accurately.
- Prepare and package food orders with attention to presentation and quality standards.
- Communicate effectively with kitchen staff to ensure timely order fulfillment.
- Maintain cleanliness and organization of the To-Go station, including packaging supplies and order pick-up areas.
- Provide excellent guest service by answering questions, offering menu recommendations, and addressing any special requests or concerns.
- Uphold restaurant policies on food safety, hygiene, and guest confidentiality at all times.
Qualifications
- Previous experience as a host/host or server in a restaurant setting is highly preferred.
- Strong food service background with knowledge of restaurant operations and guest relations.
- Excellent communication skills with the ability to engage positively with guests and team members.
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus.
- Experience in hotel or hospitality environments can be advantageous.
- Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment.
- Outstanding phone etiquette and customer service skills to ensure guest satisfaction at all times. Join us to deliver exceptional hospitality through energetic service, clear communication, and a passion for creating memorable dining experiences!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20