What are the responsibilities and job description for the Sales Operations Coordinator position at SumnerOne?
Job Description
We are seeking a highly organized and detail-oriented Sales Coordinator to support our sales operations. The ideal candidate will play a key role in streamlining complex deals, coordinating bid and RFP processes, maintaining Salesforce accuracy, and supporting process consistency across regions.
This position is designed for someone who can think strategically while managing executional details, work cross-functionally, and enforce process discipline, all while freeing up sales teams to focus on customer engagement and revenue generation.
Primary Responsibilities
Strategic Proposal Support
- Own the intake, compilation, and submission of high-value RFPs and proposals
- Coordinate with Sales, Service, Leasing, and Admin teams to ensure all documentation is complete and accurate
- Maintain deal compliance in Salesforce
- Route deals for approval according to company pricing and margin standards
Sales Enablement & Administrative Support
- Relieve sales reps of day-to-day administrative tasks including assisting in paperwork accuracy, lease agreements, and intake forms
- Assist with creation and maintenance of pricing agreements and contract documentation for sales reps
- Operate as the bridge between our Sales and Admin team, ensuring process adherence and correct and complete deal paperwork
- Bulk activity generation within Salesforce to support rep strategies and territory coverage efforts (e.g., setting up tasks that identify gaps in coverage)
Process Oversight & Communication
- Support sales team members on Salesforce deal workflows and documentation standards
- Identify and escalate process inefficiencies or errors to the Salesforce team and leadership
- Uphold clean paperwork standards and ensure alignment between documentation and system inputs
Qualifications
- 3 years of experience in sales support, operations, or coordination roles
- Strong understanding of CRM platforms (Salesforce required)
- Demonstrated experience managing complex projects or proposals
- Excellent organizational, communication, and time management skills
- Ability to work across teams and influence without direct authority
- High attention to detail and ability to manage multiple priorities in a fast-paced environment
Why SumnerOne?
- Work-Life Balance: As a family-owned company, we truly value work-life balance and make it a priority for all our employees.
- Career Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional development. (Fun fact: Many of our executive-level employees began their careers in entry-level roles. At SumnerOne, we value your unique strengths, interests, and needs, and we occasionally create new positions tailored to them.)
- Benefits: Comprehensive benefits package available from day one
- 401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities
- Make an Impact: Make a real impact as a key member of our Culture Committee
Additional Information:
- Job Type: Full-time (M-F, eligible for a hybrid schedule after 90 days of employment)
- Location: Springfield, MO. or Tulsa, OK.
- Must be authorized to work in the U.S. and pass pre-employment and drug screenings
- Fluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this role
SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer