What are the responsibilities and job description for the Jr Client Support Administrator position at Summit Technologies & Solutions, Inc.?
Jr Client Support Administrator
Location: Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL Relocation Assistance: None available at this time
Remote/Telework: NO - Not available for this position Clearance Type: DoD Secret
Shift: Day shift
Travel Required: Up to 10% of the time
Description of Duties:
The Jr Client Support Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:
· Conduct day-to-day administration of hardware, software, network and users.
·Provide in-person and phone support to MDA End User troubleshooting computers, printers, software, operating systems, and Office products.
· Install hardware at End User offices (Laptops, Desktops, Monitors, etc).
· Contribute to large scale projects and events.
The successful candidate will:
· Have strong communication skills, both written and verbal.
This is a customer facing position, so professional behavior and dress is necessary. Some travel is expected and necessary for the position.
Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.
Qualifications - External Basic Requirements:
Must have 1, or more, years of IT experience
Must be able to lift and carry 25 lbs
Must be able to move freely around a large facility, perform under desk work, as well as other physical aspects of the position
Must have a current DoD 8570 IAT Level II certification (ie Security ) Must have an active DoD Secret Security Clearance
Job Type: Full-time
Pay: $66,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you comfortable and experienced with a customer-facing role?
Experience:
- general work: 2 years (Required)
- directly related IT: 1 year (Required)
License/Certification:
- DoD 8570 IAT level II (Required)
Security clearance:
- Secret (Required)
Work Location: In person
Salary : $66,000 - $72,000