What are the responsibilities and job description for the Jr Client Support Administrator position at Summit Technologies & Solutions, Inc.?
This is a customer-facing position, so professional behavior and dress is necessary.
Some travel is expected and necessary for the position.
Jr Client Support Administrator:
Location: Schriever Space Force Base, Colorado Springs, CO
Remote/Telework: NO - Not available for this position Clearance
Shift: Day shift
Description of Duties:
The Jr Client Support Administrator is part of Amentum's Missile Defense Division and directly supports the Missile Defense Agency (MDA). The candidate will:
- Conduct day-to-day administration of hardware, software, network and users.
- Provide in-person and phone support to MDA End User troubleshooting computers, printers, software, operating systems, and Office products.
- Install hardware at End User offices (Laptops, Desktops, Monitors, etc).
- Contribute to large scale projects and events.
Basic Requirements:
- Must have 2, or more, years of general (full-time) work experience ( may be reduced with completion of advanced education).
- Must have 1, or more, years of directly related IT experience.
- Must have a current DoD 8570 IAT level Il certification (e.g. Security , Systems Security Certified Practitioner).
- Must be able to lift and carry 25 Ibs.
- Must be able to move around a large complex facility, perform work under desks, as well as other physical aspects of the position.
- Must have an active DoW Secret Security Clearance.
- This is a customer-facing position, so professional behavior and dress is necessary.
- Some travel is expected and necessary for the position.
Desired requirements:
- Have previous experience in customer service, as well as prior experience working in a DoD environment.
Job Type: Full-time
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $55,000 - $80,000