What are the responsibilities and job description for the Shop Foreman position at Sulzer?
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About The Role
As the Shop Foreman you will play a critical role in overseeing daily operations, ensuring efficient job execution, maintaining high standards of safety and quality, and fostering employee development. This position serves as a key liaison between the service center, customers, and internal teams such as Sales and Purchasing. You will directly supervise craftsmen and be responsible for driving performance, accountability, and continuous improvement.
Essential Functions
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
About The Role
As the Shop Foreman you will play a critical role in overseeing daily operations, ensuring efficient job execution, maintaining high standards of safety and quality, and fostering employee development. This position serves as a key liaison between the service center, customers, and internal teams such as Sales and Purchasing. You will directly supervise craftsmen and be responsible for driving performance, accountability, and continuous improvement.
Essential Functions
- Review work scopes and time estimates, ensuring efficient job execution
- Maintain direct customer contact and address needs
- Provide technical coaching and problem-solving support to craftsmen
- Ensure adherence to SEMS procedures, OEM, and customer specifications
- Manage resources, quality, and safety on the shop floor
- Conduct performance reviews and provide employee coaching
- Ensure craftsmen have necessary resources for safe and efficient work
- Support employees in setting and achieving performance and career development goals
- Coordinate on-the-job training, mentoring, and technical development opportunities
- 5 years of Electro-Mechanical repair experience, pump industry preferred
- Strong leadership and communication skills
- Available for 10-hour workdays (Mon-Fri) with weekend on-call duties on a rotating basis
- Skilled in identifying nonconformance issues and driving corrective actions
- Collaborative mindset with the ability to work across Sales, Operations, and Support teams
- 12 Paid Holidays
- 15 Paid Time Off (PTO) Days
- Medical, dental, vision, life & disability
- 401K with 6% company match
- Employee Assistance Program
- Employee Wellness Program
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.