What are the responsibilities and job description for the Fine Dining Restaurant Manager position at Sullivan's Steakhouse?
Join one of Naperville's Top Fine Dining Destinations
We are seeking an experienced Fine Dining Service Manager to lead front-of-house operations at one of the most renowned restaurants in Detroit. With a steady year-round business, exceptional team culture, and some of the highest compensation packages in the industry, this is a rare opportunity to join a top-tier hospitality environment.
If you have a passion for hospitality, an eye for detail, and a strong background in service leadership, we want to meet you.
Key Responsibilities
- Oversee and coordinate daily Front-of-House (FOH) operations, working closely with the Back-of-House (BOH) team for seamless service.
- Ensure an elevated guest experience by upholding and delivering exceptional service standards, especially in fine dining etiquette and presentation.
- Demonstrate deep knowledge and training in wine, spirits, and food pairings, supporting both staff education and guest engagement.
- Lead service during peak hours with grace and efficiency, creating memorable moments for every guest.
- Proactively handle guest concerns or feedback to ensure total satisfaction and loyalty.
- Recruit, train, schedule, and develop FOH staff with a focus on professionalism, hospitality, and career growth.
- Monitor and maintain sanitation, health, and safety regulations in accordance with company policies and local laws.
- Analyze performance metrics and assist in managing restaurant profitability, budgeting, and cost control.
- Uphold the restaurant’s brand and represent it positively in the community.
- Drive initiatives to grow brand awareness and revenue through local engagement, events, and digital marketing.
Qualifications & Skills
- Minimum 3 years of experience in fine dining management or high-end hospitality service.
- Strong leadership skills with the ability to train, motivate, and inspire a team.
- Extensive food, wine, and beverage knowledge, including pairing recommendations and service technique.
- Proven track record in guest relations and service recovery.
- Excellent organizational and time-management abilities.
- Proficient in POS systems, financial reporting, and scheduling software.
- Clear communicator with a hands-on, lead-by-example approach.
- Flexible availability including nights, weekends, and holidays.
Compensation & Benefits
- Competitive Salary: From $75,000/year (based on experience)
- 401(k) with employer matching
- Health, Dental, and Vision Insurance
- Paid Time Off (PTO) and Paid Training
- Employee Discounts
- Flexible Scheduling
Why Join Us?
We pride ourselves on creating a workplace where hospitality professionals can thrive. Our commitment to quality, consistency, and excellence is matched only by our respect for our team members and their long-term growth.
Equal Opportunity Employer
We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, gender, sexual orientation, marital status, national origin, age, disability, or any other protected status under applicable law.
Apply today and elevate your hospitality career in a world-class dining environment.