What are the responsibilities and job description for the Medical Office Receptionist position at Sugarloaf Medical P.C. Internal Medicine & Primary Care?
About Us
Sugarloaf Medical PC is a patient-centered primary care practice dedicated to providing exceptional medical care with compassion and professionalism. We pride ourselves on creating a welcoming environment where patients feel valued and cared for from the moment they walk in.
Position Overview
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our front office team. As the first point of contact for patients, you’ll play a vital role in ensuring a positive experience — from scheduling appointments to managing patient flow and supporting the clinical team.
Key Responsibilities:
- Greet patients and visitors with warmth and professionalism, creating a welcoming front office experience.
- Answer phones, respond to inquiries, and schedule appointments efficiently.
- Verify insurance information and collect co-pays and patient balances.
- Register new patients, update existing patient records, and ensure accuracy in the EMR system.
- Check patients in and out, prepare necessary paperwork, and coordinate follow-up visits.
- Communicate effectively with medical staff to support patient care and office flow.
- Manage incoming and outgoing correspondence (calls, emails, faxes, referrals, etc.).
- Maintain front desk organization and ensure a clean, professional reception area.
Qualifications:
- Bachelors Degree.
- 1 year of medical office, healthcare, or front desk experience.
- Excellent communication, customer service, and multitasking skills.
- Familiarity with EMR/EHR systems (experience with e clinical works) is a plus.
- Detail-oriented, dependable, and able to work well in a team-oriented environment.
What We Offer:
- Competitive pay based on experience
- Supportive, collaborative team environment
- Opportunities for growth in a thriving medical practice
- Employee health benefits and PTO
If you are compassionate, organized, and passionate about helping patients feel cared for, we’d love to meet you. Join our team and make a difference every day at Sugarloaf Medical PC.