What are the responsibilities and job description for the Automotive Sales Associate position at Subaru Superstore of Chandler?
ABOUT RACCAR AUTOMOTIVE
At RACCAR Automotive, we are committed to creating an exceptional experience for both our customers and our employees. Our team members play an important role in the success of our dealerships by providing quality service, demonstrating professionalism, and working together to support our customers and one another.
Working with RACCAR Automotive means being part of a team that values integrity, accountability, teamwork, customer service, safety, and continuous improvement. We encourage employees to take pride in their work, communicate openly, support their teammates, and look for opportunities to grow professionally.
POSITION SUMMARY
Subaru Superstore of Surprise is seeking an enthusiastic, motivated, and customer-focused Automotive Sales Associate to join our growing sales team. The ideal candidate is passionate about delivering exceptional customer service, building lasting relationships, and helping customers find the right vehicle to fit their needs and lifestyle.
We are looking for individuals who are goal-oriented, professional, and eager to succeed in a fast-paced automotive dealership environment. Previous automotive sales experience is preferred but not required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Greet customers professionally and provide an exceptional dealership experience.
· Assist customers in selecting new and pre-owned vehicles based on their needs, preferences, and budgets.
· Demonstrate vehicle features, technology, safety systems, and Subaru product benefits.
· Conduct vehicle walkarounds, demonstrations, and test drives.
· Build and maintain strong customer relationships to encourage repeat business and referrals.
· Respond promptly to customer inquiries through phone calls, emails, online leads, and dealership visits.
· Maintain accurate customer records and follow-up activities using dealership CRM systems.
· Explain available vehicle options, pricing, financing, and leasing programs in coordination with the Finance Department.
· Work collaboratively with sales managers and other departments to ensure a smooth purchasing and delivery experience.
· Stay informed about current inventory, manufacturer incentives, promotions, and automotive industry trends.
· Meet or exceed individual sales goals and dealership performance expectations.
· Maintain a professional appearance and a clean, organized sales environment.
· Follow all dealership policies, sales procedures, and applicable regulatory requirements.
QUALIFICATIONS
· Previous automotive sales, retail sales, or customer service experience preferred.
· Strong communication, interpersonal, and negotiation skills.
· Ability to establish trust and develop positive customer relationships.
· Self-motivated, dependable, and results-driven with a strong work ethic.
· Comfortable using computers, CRM systems, and other sales technology.
· Ability to work independently and collaboratively in a team environment.
· Willingness to learn Subaru vehicles, features, and product knowledge.
· Ability to manage multiple customer interactions while maintaining excellent service.
· Must possess a valid driver's license and meet dealership driving eligibility requirements.
· Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
· High school diploma or equivalent preferred.
BENEFITS
· Competitive wages.
· BCBS health coverage.
· HSA
· Dental, vision, life, short-term disability, and long-term disability insurance.
· 401(k) with company match.
· Paid Time Off (PTO) and paid holidays.
· Flex Day and Paid Birthdays
· Employee discounts.
· Growth opportunities.
EQUAL EMPLOYMENT OPPORTUNITY
RACCAR Automotive is an Equal Opportunity Employer. Employment decisions are made in accordance with applicable federal, state, and local laws.
Salary : $50,000 - $120,000