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STUDENT-IT Service Desk Consultant - A

Student
Ithaca, NY Part Time
POSTED ON 6/25/2026
AVAILABLE BEFORE 8/25/2026

To be the first point of contact that provides technological support to all members of Ithaca College via Video Call, Phone Call, Email, Live Chat, and Walk-in interactions.

Provide technological support to faculty, staff, and students via telephone, email, chat, and walk-in interactions. Troubleshoot various issues, such as assessing hardware, any software/firmware, networking, printing, security and user accounts administration.

Create, update, and route TeamDynamix (our system for documenting requests) tickets for all issues. Oversee the process of loaning out college-owned equipment. Opportunities for promotion and job enrichment, through additional, personalized projects designed to help you achieve your goals! 

 

Pay Rate: $16.00

Hiring Manager: Donavan Duffus

Salary : $16

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