Demo

Client Relationship Manager

Strive Global Events
Cincinnati, OH Full Time
POSTED ON 12/10/2025 CLOSED ON 1/10/2026

What are the responsibilities and job description for the Client Relationship Manager position at Strive Global Events?

Company Description

Skillbridge Academy is a forward-thinking educational and professional development organization committed to shaping the next generation of industry leaders. We focus on delivering high-impact learning experiences, strategic training programs, and innovative solutions that empower individuals and organizations to excel in a rapidly evolving marketplace. Our team is driven by excellence, collaboration, and a strong commitment to continuous improvement.

Job Description

We are seeking a Client Relationship Manager to oversee client engagement, support ongoing partnerships, and ensure a smooth and efficient experience for every account. The ideal candidate will serve as the primary point of contact for clients, ensuring their goals are met through exceptional communication, proactive problem-solving, and a deep understanding of their needs. This role plays a vital part in strengthening client loyalty and contributing to the continued success of Skillbridge Academy.

Responsibilities

  • Serve as the main liaison between clients and internal teams, maintaining consistent, professional communication.
  • Monitor project progress, ensuring client requirements, expectations, and timelines are met.
  • Build and maintain strong, long-term client relationships built on trust and accountability.
  • Provide strategic recommendations and tailored solutions based on client needs and organizational objectives.
  • Coordinate with internal departments to streamline client onboarding, updates, and deliverables.
  • Identify areas for improvement within client accounts to support retention and long-term growth.
  • Prepare and deliver client reports, updates, and performance summaries as needed.

Qualifications

  • Strong interpersonal and communication skills, both written and verbal.
  • Excellent organizational and time-management abilities.
  • Ability to manage multiple tasks and work efficiently under structured timelines.
  • Analytical mindset with the ability to understand and support client objectives.
  • Professional demeanor with the capacity to resolve challenges quickly and effectively.
  • Adaptable, proactive, and committed to high-quality client service.

Additional Information

  • Competitive annual salary of $54,000 – $58,000
  • Growth and career development opportunities
  • Supportive and collaborative work environment
  • Skill-enhancement and training programs
  • Full-time position with stable long-term advancement potential

Salary : $54,000 - $58,000

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