What are the responsibilities and job description for the Call Center Agent position at Strive Global Events?
Company Description
At Swift7 Consultants, we are committed to delivering excellence in every project we undertake. Our team thrives on collaboration, innovation, and a dedication to continuous improvement. We foster an environment where creativity meets efficiency, and where every team member is valued for their contribution. Join us and be part of a company that prioritizes growth, learning, and professional development.
Job Description
Skillbridge Academy is seeking a motivated and articulate Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact, delivering high-quality communication and support while representing our brand with professionalism and confidence. This position is ideal for individuals who enjoy working in a structured environment, communicating effectively, and developing transferable skills in customer interaction and operations.
Responsibilities
At Swift7 Consultants, we are committed to delivering excellence in every project we undertake. Our team thrives on collaboration, innovation, and a dedication to continuous improvement. We foster an environment where creativity meets efficiency, and where every team member is valued for their contribution. Join us and be part of a company that prioritizes growth, learning, and professional development.
Job Description
Skillbridge Academy is seeking a motivated and articulate Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact, delivering high-quality communication and support while representing our brand with professionalism and confidence. This position is ideal for individuals who enjoy working in a structured environment, communicating effectively, and developing transferable skills in customer interaction and operations.
Responsibilities
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information and support to callers
- Maintain clear and organized call records and documentation
- Follow internal procedures and communication guidelines
- Collaborate with team members to ensure service excellence
- Meet daily performance and quality standards
- Strong verbal communication skills in English
- Clear, confident, and professional phone presence
- Ability to work well in a fast-paced, team-oriented environment
- Strong attention to detail and organizational skills
- Willingness to learn and adapt to internal systems and processes
- Competitive salary ($42,000 – $46,000 annually)
- Growth opportunities within the organization
- Skill development in communication, customer service, and operations
- Supportive and professional work environment
- Structured training and continuous learning opportunities
- Stable full-time position with long-term potential
Salary : $42,000 - $46,000