What are the responsibilities and job description for the Call Center Agent position at Strive Global Events?
Company Description
Skillbridge Academy is a forward-thinking organization committed to operational excellence, workforce development, and long-term career growth. We partner with professionals who value structure, accountability, and continuous improvement. Our work environment promotes stability, collaboration, and skill-building, ensuring every team member plays a meaningful role in our success.
Job Description
Skillbridge Academy is seeking a Call Center Agent to join our growing team in Nashville, NC. This role is ideal for individuals who thrive in fast-paced environments and enjoy delivering high-quality customer interactions. As a Call Center Agent, you will serve as a key point of contact, ensuring professional, efficient, and solution-oriented communication with clients.
Responsibilities
Skillbridge Academy is a forward-thinking organization committed to operational excellence, workforce development, and long-term career growth. We partner with professionals who value structure, accountability, and continuous improvement. Our work environment promotes stability, collaboration, and skill-building, ensuring every team member plays a meaningful role in our success.
Job Description
Skillbridge Academy is seeking a Call Center Agent to join our growing team in Nashville, NC. This role is ideal for individuals who thrive in fast-paced environments and enjoy delivering high-quality customer interactions. As a Call Center Agent, you will serve as a key point of contact, ensuring professional, efficient, and solution-oriented communication with clients.
Responsibilities
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information and resolve customer inquiries efficiently
- Document interactions and maintain organized call records
- Follow established communication guidelines and operational procedures
- Collaborate with internal teams to ensure consistent service delivery
- Maintain a high standard of customer satisfaction and professionalism
- Strong verbal communication and active listening skills
- Clear, confident, and professional phone presence
- Ability to manage multiple tasks and remain organized
- Attention to detail and commitment to accuracy
- Problem-solving mindset with a customer-focused approach
- Ability to work independently and as part of a team
- Competitive salary ($46,000 – $49,000 per year)
- Growth opportunities and internal career development
- Structured training and skill-building programs
- Supportive and professional work environment
- Stable full-time employment
Salary : $46,000 - $49,000