Technical Documentation Specialist

Strategic Staffing Solutions is currently looking for Technical Documentation Specialist,for a W2 contract opportunity.

Title: Technical Documentation Specialist (Cybersecurity Focus)

Duration: 12-Month Contract

Location: Denver, Colorado

Industry: Utility Sector - Experience in the Utility, Health, Finance or Government industry preferred

Experience Level: 7-10 years

Schedule: Hybrid

Minimum Requirements:

• 7–10 years of experience in technical documentation, with focus on cybersecurity, IT, Industrial Control Systems, or OT environments.
• Demonstrated experience researching, editing, and maintaining complex technical documents across full lifecycle.
• Experience developing artifacts such as: Runbooks, playbooks, SOPs, onboarding guides, and system documentation.
• Hands-on familiarity with: Identity and Access Management (IAM) systems & Logging and monitoring platforms (SIEM, EDR/XDR).
• Strong understanding of documentation standards, formatting, and publishing practices.
• Experience working in regulated or compliance-driven environments (e.g., utilities, energy, finance).
• Proven ability to collaborate with cross-functional teams and SMEs.
• Experience leveraging AI tools to enhance documentation creation and maintenance.

Job description

Seeking a Technical Documentation Specialist with 7-10 years of experience and an emphasis in researching, creating and maintaining artifacts specific to Cyber Security Logging / IAM tools and applications supporting our IT and Industrial Control Systems, or OT, environments. This individual will interact with subject matter experts, peer groups and vendors to establish and maintain critical material needed to capture operational support, playbooks and best practice documentation as it pertains to our lifecycle management of security assets.

Key Responsibilities:

• Technical Documentation Development & Lifecycle Management – Research, prepare, edit and maintain needed updates.
• Cybersecurity Artifact Creation – Develop operations support, onboarding, best practices, playbooks, etc.
• Editorial Standards & Quality Assurance – Ensure materials follow a common standard of quality, formatting and versioning.
• IAM and Logging/Monitoring Documentation – Develop and capture critical artifacts specific to Identity and Access Management as well as Logging and Monitoring applications.
• Compliance, SOX, and Audit Support – partner with resources to ensure documentation aligns with internal audit, external audit, and regulatory compliance requirements (e.g., NERC CIP, SOX, ISO).
• Collaboration & Content Coordination – Interact own discovery meetings with Subject Matter Experts (SME’s), engineers, analysts and architects to obtain needed information in document creation.
• Publishing & Content Delivery – Align on location, access control and compliance needs for material inventory.
• AI-Enabled Documentation & Continuous Improvement – Leverage AI capabilities to accelerate and automate content creation where possible.
• Technical Knowledge Maintenance - Continuously align documentation with evolving technologies, threats, and regulatory requirements.

Preferred Certifications:

• Certified Authorization Professional (CAP) or similar GRC certification
• Technical Writing Certification (e.g., Society for Technical Communication)

Skills:

• Technical Documentation & Editorial Elence
• Cybersecurity & Technical Domain Expertise in Identity and Access Management (RBAC, MFA, PAM, etc,) and Logging & Monitoring (SIEM/SOAR, EDR/XDR, OT monitoring, incident response and operational workflows.
• Tools & Platforms awareness such as SharePoint or Confluence, as well as exposure to tools such as Splunk, Crowdstrike, Dragos and Industrial Defender.
• AI & Automation experience for assisted writing, summarization, editing and content optimization.
• Collaboration and Project Integration with an ability to operate within cross-functional and silo’d environments.

“Beware of scams. S3 never asks for money during its onboarding process.”