What are the responsibilities and job description for the Platform Engineer & Production Support position at Strategic Staffing Solutions?
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!
This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.
“Beware of scams. S3 never asks for money during its onboarding process.”
Job Title: Platform Engineer & Production Support
Contract Length: 12 Months
Location: CHARLOTTE NC 28202/ Irving, TX/ Minneapolis, MN
Hybrid Work- 3 days on site/ 2 days remote
This role focuses heavily on application production engineering, reliability, observability, and operational excellence within cloud-native environments.
The ideal candidate will be a hands-on engineer with strong Site Reliability Engineering (SRE), DevOps, and production support expertise who can operate effectively in fast-paced, production-critical environments.
Key Responsibilities
- Lead production support efforts across a portfolio of 20 applications, ensuring stability, performance, and rapid issue resolution
- Design and build advanced observability, monitoring, and alerting dashboards using Grafana, Splunk, AppDynamics, Prometheus, and related tools
- Proactively identify risks through gap analysis, anomaly detection, predictive alerting, and intelligent monitoring
- Troubleshoot complex production issues across distributed microservices environments and reduce MTTR
- Drive adoption of modern SRE practices including automation, AIOps, and intelligent monitoring solutions
- Support cloud-native applications running on OpenShift and Kubernetes platforms
- Collaborate with development teams during release cycles to ensure production readiness and operational support
- Participate in a 24x7 on-call rotation and respond with urgency during production incidents
- Mentor engineers and promote best practices across SRE, DevOps, and platform engineering disciplines
- Operate effectively across multiple responsibilities in high-pressure production environments
Required Qualifications
- 10 years of platform engineering and production support experience
- 5 years of experience with:
- RedHat Linux
- OpenShift
- Kubernetes
- Java
- Microservices
- Spring Boot
- Python
- 5 years of observability dashboard creation experience using:
- Grafana
- Splunk
- SPLOC
- AppDynamics
- 5 years of observability alerting and incident management experience using:
- AIOps
- ServiceNow
- BigPanda
- 4 years of experience with:
- React.js
- Apache Kafka
- Relational databases
- 4 years of experience with:
- Distributed systems
- Microservices architecture
- Cloud-native platforms
Preferred Qualifications
- Experience within financial services environments
- Prior software development experience, particularly within Java-based ecosystems