What are the responsibilities and job description for the Installation Manager position at Strategic Employment?
A rapid-growth residential and commercial floor coatings company is in a period of aggressive expansion — founded in 2023 and projecting approach to $100M in revenue by 2027. With multiple locations and high-velocity growth targets ahead, the company is hiring an Installation Manager to own field installation operations. This is a people-first, systems-driven leadership role — managing 30 crews and approximately 75 field staff (and growing), building the operational playbooks that allow the business to scale without losing quality or consistency. The right person thrives in fast-paced trade environments, leads with accountability, and is energized by building things from scratch.
Role Overview
The Installation Manager will own end-to-end installation operations across all markets — from crew scheduling and quality control to SOP development and executive reporting. This is an HQ-based leadership role requiring regular field presence, strong cross-functional communication, and the ability to manage a high volume of simultaneous crews in multiple geographies.
Key Responsibilities
- Own end-to-end installation operations across multiple markets, overseeing 30 crews and approximately 75 field staff
- Drive accountability, performance metrics, and leadership development across crew leads and field technicians
- Establish and continuously improve SOPs for installation, safety, quality control, scheduling, and reporting to support 200–300% growth
- Lead quality assurance, safety programs, and process improvement initiatives across all operating markets
- Partner cross-functionally with Sales, Customer Experience, Production, and Supply Chain to forecast capacity, optimize crew routing and utilization, and ensure clean operational handoffs
Required Background
- 3 years of experience in installation operations, construction operations, or trade services leadership
- Proven experience managing large field teams — 50 employees or 25 crews simultaneously while operating in a high-growth, fast-paced environment (100% year-over-year growth
- Strong leadership and accountability management track record — driving performance metrics and team development
Why This Role
- High-Velocity Growth: Join a company tracking toward $100M in two years with the operational infrastructure still being built — your fingerprints will be on how it scales.
- Real Ownership: Run the full installation operation with direct executive access — you are building the systems, not inheriting them.
- Stable, Recession-Resilient Industry: Specialty trade services in residential and commercial coatings represent a growing, essential market with long-term career runway.
Salary : $100