What are the responsibilities and job description for the Enterprise Account Manager position at Storm3?
About the Role
We’re looking for a strategic and relationship-driven Enterprise Account Manager to join our growing team. In this role, you’ll be responsible for the long-term success, retention, and expansion of a portfolio of enterprise clients.
You’ll operate as a trusted advisor to key stakeholders, using a consultative approach to uncover new opportunities, drive commercial growth, and deepen partnerships across client organizations.
This is not a typical post-sales role—this position blends strategy, revenue ownership, and executive relationship management. You’ll collaborate closely with Customer Success, Product, and Implementation to ensure our platform becomes an embedded, mission-critical solution for clients.
What You’ll Do
- Own the commercial success of a book of business, including net revenue retention and expansion targets
- Build and maintain deep, multithreaded relationships across client accounts—from operators to C-suite stakeholders
- Use a consultative approach to identify needs and recommend solutions that drive measurable business outcomes
- Develop and maintain Account Development Plans, tracking client goals, risks, utilization, and growth strategy
- Partner with Customer Success to ensure adoption, satisfaction, and value realization
- Lead quarterly business reviews and executive strategy sessions
- Collaborate cross-functionally to ensure seamless delivery and account alignment
- Monitor contract terms, renewals, and billing to maximize lifetime value
- Maintain a disciplined renewal and expansion pipeline with accurate forecasting
- Lead commercial negotiations including renewals, MSAs, SOWs, and amendments
What You Bring
- 7 years of experience in enterprise account management or strategic sales within B2B SaaS
- Proven track record managing large, complex accounts (ACV $1M )
- Strong ability to drive revenue growth through expansion and upselling
- Expertise in enterprise relationship management, including executive engagement and stakeholder mapping
- Excellent communication and presentation skills, with the ability to influence at all levels
- Strong forecasting discipline and CRM rigor
- Highly organized, with the ability to manage multiple priorities
- Strategic mindset with a bias for action
Nice to Haves
- Experience in multifamily, PropTech, or real estate SaaS
- Background working with large operators or ownership groups
- Familiarity with CRM/project tools such as HubSpot, Monday.com, or Asana
Compensation & Benefits
- Hybrid role: 3 days/week in NYC office
- Base salary: $140,000–$160,000 (NY-based candidates)
- Commission, benefits, and equity opportunities included
- Compensation varies based on experience and qualifications
Salary : $140 - $160