Patient Accounts Coordinator

Required Qualifications (as Evidenced By An Attached Resume)

Bachelor' Degree (foreign equivalent or higher) from a college or university program accredited by an agency recognized by the Council for Higher Education Accreditation (CHEA) and two (2) years of full-time medical and/or dental office setting experience. In lieu of a Bachelor's Degree, an Associate's degree (foreign equivalent or higher) from a college or university program accredited by an agency recognized by the Council for Higher Education Accreditation (CHEA) and four (4) years of full-time medical and/or dental office setting experience may be considered. One (1) year of full-time supervisory experience. Experience working with Microsoft Office applications.

Preferred Qualifications

Two (2) or more years of full-time supervisory experience. Experience working in an educational/institutional dental and/or medical setting. Experience with dental coding and billing. Experience with dental billing systems. Experience with Medical billing. Experience with data entry and claims processing. Knowledge in HIPAA.

Brief Description Of Duties

The Patient Accounts Coordinator at the Dental Clinic will be responsible for ensuring efficient, timely and accurate administration of all patient accounting activities.

Duties

Patient Accounts Management

• Oversee patient account processes, authorizations and activities including reviewing and analyzing patient accounts to ensure the following: Prior approvals, verification of proper reimbursements, analyzing of insurance claims, analyzing of patient accounts, payment resolutions, including refunds to payors or patients, and documentation.
• For other projects not limited to patient accounts auditing, the incumbent will prepare, review and follow up on revenue cycle reports .
• Manage the identification of account errors and work to promptly correct those errors. Develop best practices to prevent their reoccurrence.
  
  

Accounts Reconciliation

• Manage the daily and bi-weekly deposits and cash payment vouchers for patient account transactions.
• Review with the Assistant Directors for approval.
• Review University financial reports for accuracy of deposits and take immediate corrective action as required.
• Determine and post insurance checks and Electronic Fund Transfers (EFT) immediately. Allocate checks accordingly and reconcile bi-weekly cash collection analysis with DCC patient fees accounts and review with the Director or Assistant Director.
  
  

Customer Service

• Under the direction of the Director and Assistant Director, lead customer service issues within the Revenue Cycle Management team in providing service to active patients, so a high standard of customer service is expected.
• Resolve complex billing questions, insurance questions, department questions for individuals at the DCC.
• Manage patient payments.
• Research billing issues and recommend resolutions.
  
  

Supervisory Responsibilities

• The incumbent must coordinate the personnel and business aspects for contractual temporary agency employees .
• General supervision of Revenue Cycle employees.
• Schedule and assign work to the Revenue Cycle employees.
• Approve timesheets for Revenue Cycle employees.
• Ensure timely onboarding process for Revenue Cycle employees.
  
  

Other duties or projects as assigned as appropriate to rank and departmental mission.

Special Notes

This is a full-time appointment. FLSA Non-Exempt position, eligible for the overtime provisions of the FLSA.

In addition to the employee's base salary, this position is eligible for $4000 UUP annual location pay, paid biweekly.

Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency.

For this position, we are unable to sponsor candidates for work visas.

Resume/CV and cover letter should be included with the online application.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA .

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The starting salary range (or hiring range) to be offered for this position is noted below, it represents SBU’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Official Job Title

Staff Assistant

Job Field

Administrative & Professional (non-Clinical)

Primary Location

US-NY-Stony Brook

Department/Hiring Area

School of Dental Medicine

Schedule

Full-time

Posting Start Date

Apr 1, 2026

Posting End Date

Apr 15, 2026, 11:59:00 PM

Salary

$54,000 - $65,000

Appointment Type

Term

Salary Grade

SL2

SBU Area

Stony Brook University