Account Manager BHJOB7775_837690

Job Title: Account Manager

Pay: $65,000 – $80,000 annually

Hours: Monday – Friday | 8:00 AM – 4:30 PM

Start Date: ASAP

Looking for a career where you can build strong client partnerships and play a key role in operational success? Join a fast-paced and collaborative organization in Bolingbrook as an Account Manager and become an essential part of a high-performing customer support team.

In this role, you’ll serve as a primary contact for major client accounts, helping manage projects, resolve issues efficiently, and ensure seamless coordination between customers and internal departments. You’ll work closely with operations, production, and leadership teams to deliver exceptional service and maintain long-term client satisfaction.

What You’ll Do:

As the Account Manager, you will be responsible for:

• Managing communication with key client accounts to address service concerns, order updates, and operational questions in a professional and timely manner
• Coordinating detailed order workflows while ensuring all specifications, artwork, and supporting data are accurate before production begins
• Troubleshooting account-related challenges involving invoicing, delivery schedules, product details, and production timelines
• Building a strong understanding of manufacturing processes, production requirements, and technical specifications tied to customer projects
• Working cross-functionally with operations, production, and internal teams to maintain project timelines and customer expectations
• Monitoring account activity and proactively identifying opportunities to improve efficiency and customer experience

What You’ll Bring:

The ideal candidate for this role will have:

• 5 years of experience in client services, account management, customer success, or related roles
• Experience supporting large or high-volume client accounts in a fast-paced manufacturing environment
• Strong communication, organization, and problem-solving skills
• Previous experience within manufacturing, printing, production, direct mail, or related industries preferred
• SAP experience or the ability to quickly learn new systems and technology platforms
• Ability to manage multiple priorities while maintaining accuracy and professionalism

Why Join Us in Bolingbrook?

• Competitive salary and opportunity for long-term career growth
• Collaborative and team-oriented work environment with ongoing training and support
• Comprehensive and affordable healthcare benefit options
• Financial wellness resources and employee savings programs
• Business casual office environment with potential hybrid flexibility after training period

Location & Schedule:

This position is based on-site in Bolingbrook, IL. Employees are expected to work onsite during the initial training period to learn company operations and workflows. Hybrid flexibility may become available afterward with manager approval. Standard hours are Monday through Friday, 8:00 AM – 4:30 PM.

Ready to Take the Next Step?

If you’re looking for an opportunity to grow your career in client services and operations support, apply today to learn more about this exciting Account Manager opportunity in Bolingbrook!