What are the responsibilities and job description for the Scheduling Coordinator position at Steward Health Care System?
Scheduling Coordinator
Provider‑centered. Patient‑focused. Built for what healthcare should be.
At Bookmark Medical, we're building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you're a Scheduling Coordinator who believes relationships matter and meaningful care starts from within, you'll feel right at home here.
If you believe relationships matter and meaningful care starts from within, we'd love to connect
What you'll do
You'll support the patient care experience by coordinating scheduling and administrative workflows that keep our practice running smoothly
- Serve as a key point of contact for patients, coordinating appointments, procedures, and follow-up care
- Schedule and reschedule office visits, procedures, testing, and pre-operative appointments
- Coordinate procedures with providers and other departments to ensure timely, accurate care delivery
- Obtain insurance authorization, referrals, and verify eligibility prior to services
- Answer phones, respond to patient inquiries, and communicate scheduling updates clearly and professionally
- Enter and maintain accurate patient and insurance information in the EMR system
- Prepare charts, scan documents, and support daily administrative workflows
- Track appointment flow, manage cancellations/no-shows, and assist with patient follow up communication
- Support front office duties such as greeting and directing patients when needed
- Assist with inventory tracking and other administrative needs across the practice
What you'll bring
- High school diploma or equivalent required; associate or bachelor's degree preferred
- Experience in a healthcare or medical office setting preferred
- Familiarity with EMR systems (Athena experience a plus)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organizational skills and attention to detain in a fast-paced environment
- Clear, professional communication skills with patient-first mindset
- Working knowledge of medical terminology preferred
Why you'll Love Working Here
- We take care of our team so they can take care of patients. Benefits include:
- Medical, dental, and vision coverage
- Company‑funded HSA exclusive healthcare discounts
- 401(k) with company match
- Company‑paid life insurance
- Flexible time off Vacation Exchange Program
- Medical Assistant Certification Reimbursement
What We Value
Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients and for each other.
If you're ready to grow, make an impact, and be part of a connected care team, we'd love to connect.
Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law
Employment Type Full Time - 30 hours or more