What are the responsibilities and job description for the Scheduling Coordinator position at Mason Pro Services?
Location: Chandler, AZ
Pay Range: $20.00 - $30.00/hour (based on experience)
Schedule Options
Do you thrive in a fast-moving environment where priorities shift and no two days look the same?
We're looking for two Dispatcher / Routing Coordinators to help manage technician schedules, optimize routes, and keep service operations running smoothly.
This role blends logistics, communication, and real-time problem-solving.
What You'll Enjoy Here
Required:
Dispatch is the backbone of service operations.
When scheduling is tight, routes are efficient, and communication is clear - the entire company performs better.
Salary: $20.00 - $30.00 per hour
Pay Range: $20.00 - $30.00/hour (based on experience)
Schedule Options
- 7:00 AM - 3:00 PM
- 9:00 AM - 5:30 PM
Do you thrive in a fast-moving environment where priorities shift and no two days look the same?
We're looking for two Dispatcher / Routing Coordinators to help manage technician schedules, optimize routes, and keep service operations running smoothly.
This role blends logistics, communication, and real-time problem-solving.
What You'll Enjoy Here
- Team-oriented environment where dispatch and field work closely together
- Leadership that supports efficiency and process improvement
- Opportunity to grow into senior dispatch or operations roles
- A fast-paced role where your decisions directly impact success
- Build and adjust daily technician schedules
- Optimize routes to reduce drive time and increase productivity
- Communicate delays, updates, and job changes to customers
- Work closely with technicians to manage workflow in real time
- Track job progress and proactively resolve scheduling conflicts
- Maintain accurate job and customer data in ServiceTitan
- Help identify opportunities to improve scheduling efficiency
Required:
- Prior experience in dispatching, routing, or service coordination
- Strong organizational and multitasking abilities
- Ability to think quickly and adjust plans as needed
- Clear communication with both customers and field teams
- Experience in HVAC, plumbing, or home services
- Familiarity with ServiceTitan or similar systems
- Someone who enjoys problem-solving under pressure
- Highly organized and detail-focused
- Comfortable making decisions quickly
- A team player who communicates effectively with field staff
Dispatch is the backbone of service operations.
When scheduling is tight, routes are efficient, and communication is clear - the entire company performs better.
Salary: $20.00 - $30.00 per hour
Salary : $20 - $30