What are the responsibilities and job description for the Deputy Director 911 position at Steuben County?
DEPUTY 911 DIRECTOR
This position is located at the Steuben County 911 Department.
The work involves responsibility for assisting the Director of Public Safety with overseeing and supervising the
operations of the 911 dispatch center in Steuben County. The work is carried out in accordance with strictly-defined established procedures as adopted by the New York Division of Homeland Security and Emergency Services and the Steuben County Legislature and involves management of the day-to-day operations of the 911 Center; assisting the Director of Public Safety with the development and implementation of policies and procedures for the Department, assisting the Director of Public Safety with the personnel management of the Department including work scheduling; and assisting the Director of Public Safety with performance of a wide variety of administrative activities for the Department including budgeting, personnel matters, project management, preparation of reports, and processing of requests. Work is performed under the general supervision of the Director of Public Safety, with a good deal of leeway allowed the incumbent for the exercise of independent judgment. Direct supervision is
exercised over the activities of the Operations Manager, CAD Specialist, Administrative Staff and subordinate
Supervising Dispatchers. Does related work as required.
MINIMUM QUALIFICATIONS
Graduation from high school or possession of an equivalency diploma and either:
(a) Graduation from a regionally-accredited or New York State-registered college or university with a Bachelor
Degree in Telecommunications, Communications, Communications Technology, Audio-Visual Technology,
Business, Business Management, Public or Business Administration, Computer Science, or a closely-related
field and one year of full-time or equivalent part-time paid experience in a public safety or emergency
response department/agency, one year of which must have been in a position involving the supervision of
dispatchers receiving calls for assistance; or
(b) Graduation from a regionally-accredited or New York State-registered college or university with an Associate
Degree in Telecommunications, Communications, Communications Technology, Audio-Visual Technology,
Business, Business Management, Public or Business Administration, Computer Science, or a closely-related
field and three years of full-time or equivalent part-time paid experience in a public safety or emergency
response department/agency, one year of which must have been in a position involving the supervision of
dispatchers receiving calls for assistance; or
(c) Five years of full-time or equivalent part-time paid experience in a public safety or emergency response
department/agency, one years of which must have been in a position involving the supervision of
dispatchers receiving calls for assistance; or
(d) An equivalent combination of training and experience as defined by the limits of (a), (b), and (c) above.
SALARY/BENEFITS
✓ $64,652 – $76,800 Annually – Depending on Experience
✓ NYS Retirement and an excellent benefits package
Original applications accepted until April 22, 2026. Send to:
Lindsay Rice, Confidential Secretary
Steuben County Department of Personnel
3 East Pulteney Square
Bath, NY 14810
(607) 664-2345
Salary : $64,652 - $76,800