Paraoptometric Technician

About the Position

We are seeking a dedicated and personable Paraoptometric Technician to join our close-knit team at our two-optometrist practice. With a staff of about four people, everyone plays an important role in creating a welcoming patient experience. This versatile position involves working in all areas of the office—you'll rotate between reception duties, assisting patients in our optical department, and working as a tech alongside our doctors. You'll play a key role in helping patients discover eyewear they love while providing exceptional clinical care throughout their visit.

Key Responsibilities

Reception Duties:

• Greet patients and create a welcoming environment
• Schedule appointments and manage the practice calendar
• Answer phones and respond to patient inquiries
• Handle patient check-in and check-out procedures
• Verify insurance benefits and explain coverage to patients, including optical benefits

Optical Sales:

• Assist patients in selecting frames and lenses that meet their needs, style, and budget
• Educate patients on lens options, coatings, and upgrades
• Process and track eyeglass and contact lens orders
• Coordinate with optical labs and follow up on order status
• Manage inventory and order optical supplies as needed

Clinical Tech Responsibilities:

• Conduct preliminary testing including visual acuity, color vision, depth perception, and ocular motility assessments
• Perform diagnostic tests such as autorefraction, tonometry, and visual field testing
• Obtain detailed patient medical and ocular history
• Assist with contact lens fittings and provide patient education on insertion, removal, and care
• Prepare exam rooms and ensure proper sanitation between patients
• Maintain and calibrate ophthalmic equipment
• Document patient information accurately in electronic health records
• Educate patients on eye health, medications, and post-operative care

Qualifications

Required:

• High school diploma or equivalent
• Strong interpersonal and communication skills
• Sales-oriented mindset with ability to build rapport with patients
• Flexibility to move between different roles throughout the day
• Ability to multitask and work effectively in a fast-paced environment
• Basic computer proficiency
• Excellent attention to detail and organizational skills

Preferred:

• Certified Paraoptometric (CPO) credential or willingness to obtain certification
• Previous experience in optometry, ophthalmology, or healthcare setting
• Optical sales or retail experience
• Familiarity with electronic health record systems
• Knowledge of medical terminology and ophthalmic procedures

What We Offer

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, and vision insurance
• Paid time off and holidays
• Continuing education opportunities and certification support
• Professional development and advancement opportunities
• Close-knit, supportive team environment where everyone matters

Schedule

Full-time position, Monday through Friday

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $18