What are the responsibilities and job description for the Store Manager position at Stellas Ice Cream?
Stella’s Ice Cream is looking for an organized, approachable leader to support our Gilbert and Ahwatukee locations. You’ll work alongside our assistant managers, stay involved through regular store shifts, coordinate needs between locations, and help develop event and wholesale opportunities.
Our assistant managers handle daily store responsibilities, including scheduling, inventory, training, and team leadership. Your role is to give them guidance and backup, help solve problems that involve both stores, and work directly with ownership on priorities.
What you’ll do
- Work 1–2 shifts per week at each location to stay connected with employees, customers, and store operations.
- Coach and support assistant managers when they need help making decisions or resolving issues.
- Provide backup to assistant managers, when needed, supporting inventory and scheduling
- Coordinate staffing coverage between stores when callouts or scheduling gaps arise.
- Coordinate product and supply transfers, including what needs to move between locations and who will transport it.
- Plan and lead team meetings, communicate priorities, and follow up on action items.
- Coordinate staffing needs, including supporting hiring and training with help from the assistant managers and shift leads
- Contact local businesses, schools, organizations, and event planners to develop catering, event, and wholesale opportunities.
- Track outreach conversations and follow through on potential partnerships.
- Keep ownership informed about staffing needs, operational issues, and business opportunities.
- Work 30-40 hours a week - the exact number is up to you
Who would do well here
- Someone with experience leading a team in food service, hospitality, or retail who is excited about a small growth business
- A dependable communicator who follows through and helps others solve problems.
- Someone comfortable working store shifts and organizing work outside those shifts.
- A person who enjoys starting conversations, building relationships, and pursuing new business.
- Someone able to work at both locations, with availability for some evenings, weekends, and on-call hours
Compensation, Benefits, & More:
- $20-$25/hour depending on experience. Occasional tips
- Free ice cream
- Opportunity to earn performance-based bonuses
- Health insurance and 401k benefits available
Stella’s is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.
Salary : $20 - $25