What are the responsibilities and job description for the Assistant Store Manager position at Stellas Ice Cream?
Enjoy serving customers, helping a team succeed, and keeping a shop running smoothly? Join Stella’s Ice Cream as an Assistant Store Manager.
We make small-batch, handmade ice cream and want every visit to feel welcoming. This is an active role: you’ll spend most of your time working alongside your team—scooping, serving customers, and leading shifts—while helping organize daily store operations.
You’ll have support from our manager and ownership for questions, staffing challenges, and decisions that need additional guidance.
What you’ll do
- Lead shifts while actively helping with scooping, customer service, preparation, and cleaning. This looks like regular 4-5 shifts per week.
- Help employees deliver friendly service and maintain product quality.
- Train new team members and coach employees during shifts.
- Prepare the store schedule and help address coverage needs, with support from the manager.
- Complete inventory counts and communicate ordering and supply needs.
- Assist with interviews and onboarding in coordination with the manager and ownership.
- Keep opening, closing, food safety, and cash-handling procedures on track.
- Communicate store needs and bring larger staffing or operational issues to the manager.
- Support the manager and ownership with community outreach as you grow in the role
What we’re looking for
- Experience as a shift lead, keyholder, trainer, or assistant manager in food service, hospitality, or retail.
- Dependability, clear communication, and consistent follow-through.
- A friendly, practical approach to helping customers and coworkers.
- Strong organization and attention to cleanliness and food safety.
- Availability for some evenings, weekends, and on-call hours
You don’t need to have held an assistant manager title before. We welcome experienced shift leaders ready to take the next step.
Compensation, Benefits, & More:
- $16/hour guaranteed base pay with $4-$5/hour in tips typically. This is based off of historical earnings as tips are not guaranteed
- Free ice cream
- Health insurance and 401k benefits available
Stella’s is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.
Salary : $4 - $5