What are the responsibilities and job description for the Delivery Director, EPMO position at Stellantis Financial Services US?
Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary
The Delivery Director is accountable for the successful execution of one or more enterprise project portfolios, with direct, hands-on ownership of the organization’s most critical and strategic programs. This role serves as the primary escalation point for initiatives that drive key business outcomes, fulfill regulatory commitments, or ensure operational continuity. The Delivery Director leads and develops a team of Project Managers while proactively engaging in complex initiatives, including the launch of new business capabilities. The ideal candidate brings prior experience in auto finance or other regulated financial services environments, demonstrates a strong results-driven mindset, builds scalable and sustainable delivery solutions, and thrives in fast-paced, ambiguous settings.
Essential Duties And Responsibilities
Required Experience
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to Dallas, TX.
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary
The Delivery Director is accountable for the successful execution of one or more enterprise project portfolios, with direct, hands-on ownership of the organization’s most critical and strategic programs. This role serves as the primary escalation point for initiatives that drive key business outcomes, fulfill regulatory commitments, or ensure operational continuity. The Delivery Director leads and develops a team of Project Managers while proactively engaging in complex initiatives, including the launch of new business capabilities. The ideal candidate brings prior experience in auto finance or other regulated financial services environments, demonstrates a strong results-driven mindset, builds scalable and sustainable delivery solutions, and thrives in fast-paced, ambiguous settings.
Essential Duties And Responsibilities
- Serve as the hands-on escalation owner for the most critical, complex, or at-risk programs across assigned portfolios, ensuring successful outcomes.
- Oversee the timely delivery of complex initiatives, including loan product launches, system integrations, and vendor-delivered solutions.
- Forecast capacity, resources, and budgetary needs to balance competing priorities while maintaining strong financial and delivery controls.
- Identify and mitigate portfolio-level risks to ensure operational continuity within a regulated auto finance environment.
- Scale PMO processes, governance, and delivery standards to support increasing project and program demand.
- Align portfolios with enterprise architecture standards, approved technology platforms, and strategic business objectives.
- Define, monitor, and communicate portfolio KPIs; present delivery status, risks, and insights to executive leadership and Board-level forums.
- Lead, coach, and manage a team of Project Managers; foster cross-functional collaboration, oversee vendor performance and compliance, guide change management efforts.
- Assume additional duties as business needs evolve.
Required Experience
- Minimum of 12 years of progressive experience in project, program, or portfolio delivery leadership, with increasing scope and accountability.
- Minimum of 7 years of experience serving as a functional people manager.
- Proven success serving as a hands-on escalation leader for complex, high-risk, or mission-critical initiatives.
- Prior experience in auto finance, captive finance, or other regulated financial services environments strongly preferred.
- Demonstrated ability to manage multiple concurrent programs involving significant budgets, complex dependencies, and high levels of executive visibility.
- Bachelor’s degree in Business, Finance, Technology, or a related field.
- Project Management Professional (PMP) certification strongly preferred.
- Multiple Agile certifications preferred (e.g., Certified ScrumMaster [CSM], PMI Agile Certified Practitioner [PMI-ACP], SAFe Agilist), with demonstrated, pragmatic application in enterprise delivery environments.
- Demonstrates a strong results-oriented mindset, with a high degree of ownership, accountability, and follow-through.
- Thrives in ambiguous, high-pressure environments, effectively navigating complexity while maintaining delivery momentum.
- Exhibits executive-level communication and presentation skills, with the ability to influence senior leaders and articulate complex concepts clearly.
- Applies strong financial acumen to manage and optimize large program and portfolio budgets.
- Designs and implements scalable, repeatable delivery solutions that drive consistency, efficiency, and sustainable outcomes across the enterprise.
- Master’s degree is preferred
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to Dallas, TX.
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.