What are the responsibilities and job description for the Clerk, Clinic position at Steele Memorial Medical Center?
Brief Description
Salmon, Idaho Experience - YouTube
Requirements
The Clinic Clerk is responsible for providing administrative support for Clinic facilities. This role involves managing patient records, scheduling appointments, and ensuring that the clinic runs efficiently.
Duties:
At Steele Memorial Hospital we prioritize maintaining a healthy work-life balance, allowing our employees to enjoy their personal lives while pursuing their professional goals.
- Choosing Steele Memorial Medical Center as your employer will lead to a fulfilling career with ample opportunities for community connection and meaningful impact. In our smaller rural setting, employee development and mentorship are a focal point in fostering a company culture that promotes professional growth. Be a part of a thriving community that prioritizes relationships and provides compassionate healthcare.
Salmon, Idaho Experience - YouTube
Requirements
The Clinic Clerk is responsible for providing administrative support for Clinic facilities. This role involves managing patient records, scheduling appointments, and ensuring that the clinic runs efficiently.
Duties:
- Greets patients and visitors in a prompt welcoming atmosphere. Collect detailed patient information specific to the specialty being addressed. Professionally addresses patients’ questions either via the telephone or face-to-face; recognizes limitations and routes technical, medical or department-specific questions to the appropriate person and/or triage nurse.
- Maintain and updates patient records with demographic details in the EPIC system ensuring accuracy and confidentiality.
- Process patient registrations and insurance information; obtain copy of front and back of insurance card; Assist patients in completing specialized forms and documentation related to their treatment. (HIPAA Rights, Patient Registration, Consent to Treat, Financial Responsibility, and Authorized Representative)
- Handle phone calls, responds to inquiries, records messages and routes them to the appropriate person in a timely manner. Provides patient with information about clinic services.
- Distributes incoming faxed records.
- Assist in billing and payment process; ensures that all self-pay patients are routed to the Business Office for set-up of payment plans.
- Ensure compliance with health regulations and standards. Schedules patient appointments and manage the clinic’s calendar; prepares and distributes Provider appointment schedules daily; updates nursing regarding appointment changes.
- Update scheduling detail in patient chart and/or e-chart e.g., no-show or cancelled appointments.
- Performs general cashiering duties (i.e. co-payments and payments on existing accounts); Performs confirmation of patient appointments for the next business day; notes contacts in the patient appointment confirmation log.
- Ensures that Medicaid patients are enrolled in Healthy Connections.
- Monitor and maintain and ordering of supplies and office materials. Keeps the reception area tidy and organized, which involves light lifting and rearranging furniture or equipment as needed.
- High school diploma or equivalent
- Previous experience in a medical office or clinic setting preferred
At Steele Memorial Hospital we prioritize maintaining a healthy work-life balance, allowing our employees to enjoy their personal lives while pursuing their professional goals.
- Competitive salary and comprehensive benefits package, including health, dental, vision, life & disability coverage and 457 Retirement.
- Health Insurance benefits include access to certain services at our facility free of charge.
- Maintain a healthy work-life balance is cultivated through flexible employee work scheduling, Wellness program with potential health deduction savings of up to $1,100 annually and our generous Paid Time Off policy.