Senior Business Analyst

Steel & O’Brien, a leading manufacturer of stainless steel flow control components, is rapidly expanding into the Data Center Cooling (DCC) market by supporting liquid cooling equipment and infrastructure for hyperscale and colocation facilities. The Program Manager will be responsible for managing multiple customer programs throughout the full lifecycle — from opportunity discovery and quoting, through design and validation, to production start-up. This individual will serve as the primary liaison between the customer and internal teams, ensuring requirements are clearly defined, expectations are met, and programs are delivered on time and within scope. Success in this role requires exceptional organizational skills, cross-functional coordination, and a customer-first mindset.

Position Overview

We are seeking a highly motivated and analytical Senior Business Analyst to support post-acquisition integration. This role will serve as a critical support for integration teams and leadership—providing data-driven insights, supporting system/process alignment, and ensuring business continuity during periods of transformation. The ideal candidate combines strong business analysis skills with operational knowledge, and thrives in fast-paced, dynamic environments.

Primary Job Duties

Integration Support

• Partner with integration leaders to evaluate supply chain and operations processes during M&A transitions.
• Gather, validate, and analyze operational data from acquired businesses to support harmonization and decision-making.
• Document current and future-state processes, identifying gaps and recommending improvements.

Customer Transition & Retention

• Support the seamless transfer of customers from acquired businesses into the company’s commercial framework
• Analyze customer contracts, purchasing patterns, and profitability to ensure smooth migration with minimal disruption.
• Work with sales and account management teams to maintain customer relationships during the transition, ensuring clear communication and retention.
• Track customer migration KPIs such as retention rate, revenue continuity, and margin preservation.
• Identify and mitigate risks related to customer attrition, service disruption, or pricing conflicts during integration

Supply Chain Analysis

• Analyze procurement, inventory, logistics, and distribution data to identify cost savings and efficiency opportunities.
• Support supplier consolidation, demand planning/SIOP, and distribution network design as part of integration activities.
• Provide scenario modeling and forecasting to improve supply chain resilience and cost optimization.

Operations Performance

• Support operations leadership in evaluating plant, warehouse, and distribution center performance.
• Analyze production and throughput data to identify bottlenecks, utilization issues, and process improvement opportunities.
• Assist in developing standardized metrics for operations performance monitoring post-integration.
• Provide insights to improve productivity, efficiency, and resource allocation across facilities.

Business Process & Systems Alignment

• Collaborate with IT and operations teams to support systems integration and data migration.
• Translate business needs into requirements for process redesign, system configurations, and reporting enhancements.
• Work with cross-functional teams to standardize processes and align KPIs across business units.

Cross-Functional Collaboration

• Serve as the analytical liaison between integration, supply chain, engineering, quality, finance, operations, commercial, and IT teams.
• Facilitate workshops, working sessions, and reporting reviews with stakeholders at multiple levels.
• Provide ad hoc analysis and insights to support leadership in decision-making.

Primary Competencies

• Excellent communication, facilitation, and problem-solving skills.
• Ability to thrive in a fast-paced, changing environment and balance multiple priorities.
• Operational and supply chain acumen
• Data-driven problem solving
• Process mapping and improvement
• Strong cross-functional collaboration
• Adaptability during integration and transformation

Culture

• Actively work to create strong communication and a healthy working environment
• Communicate in a positive, clear and respectful manner with all
• Respectfully listen to concerns and ideas brought to your attention
• Support and participate in company functions
• Respect confidentiality
• Continuous improvement and customer-first thinking in everything we do.
• Embody our values of Integrity, Trust, Creativity and Courage, Teamwork, and Excellence

Qualifications

• Bachelor’s degree in Supply Chain Management, Operations, Finance, Business, or related field; advanced degree or certification (APICS/CSCP, PMP, Lean Six Sigma) preferred.
• 2–5 years of experience as a Business Analyst in supply chain, operations, or merger and acquisition integration.
• Strong skills in data analysis and visualization (Excel, SQL, Power BI, Tableau, or similar).
• Familiarity with ERP systems (SAP, Oracle, NetSuite, Microsoft Business Central).

Salary- $95,000-$105,000

** Sign on bonus available! **