What are the responsibilities and job description for the Senior Inside Sales Specialist – Aftermarket (Processors) position at Stealth Talent Solutions?
Senior Inside Sales Specialist – Aftermarket (Processors)
📍 Austintown, OH
🕒 Onsite role (5 days/week first 3 months, then 4 days/week)
✈️ No travel
About the Role
We are hiring a Senior Inside Sales Specialist to support our processor aftermarket business, with a focus on twin-screw applications. This role is both a backfill due to retirement and an evolution of the position, designed to provide deeper customer ownership and technical execution.
This is a cradle-to-grave inside sales role. You will own aftermarket orders from initial inquiry through quoting, production coordination, delivery, and post-delivery follow-up—walking customers through the entire process as their single point of contact.
This role supports processors (end users)—not OEM capital sales.
What You’ll Do
- Own aftermarket orders from cradle to grave, serving as the primary point of accountability
- Manage and grow existing processor customer relationships
- Handle customer calls, updates, and expectation management
- Prepare quotes (especially rush and complex aftermarket work)
- Push urgent and priority parts through internal teams and the shop
- Read and interpret drawings and blueprints
- Talk through technical issues directly with customers
- Ensure all technical and commercial details are gathered before work hits the shop floor
- Coordinate closely with engineering, planning, manufacturing, and shipping
- Act as the voice of the customer internally
What Makes This Role Different
- Focused on processors and aftermarket, not OEM sales
- Twin-screw specialization
- High-touch, execution-driven inside role
- No travel
- Strong internal visibility and influence
- Emphasis on urgency, accuracy, and customer trust
What We’re Looking For
- 5 years of inside sales or B2B technical sales experience
- Aftermarket experience strongly preferred
- Experience supporting manufacturing or processing customers
- Ability to read and discuss engineering drawings and technical issues
- Strong communicator who can manage customers and internal teams
- Comfortable owning orders end-to-end in a fast-paced environment
Compensation & Benefits
- Base Salary: $60,000 – $75,000
- Bonus: 5% target annual bonus, paid semi-annually
- PTO: 3 weeks annually
- 401(k): Company plan available
- Full benefits package
Reporting Structure
- Reports to: Dave Murdock
- Sales Leadership Oversight: Ian Reeves
- Part of the Processors sales segment supporting aftermarket customers
Salary : $60,000 - $75,000