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Front Desk Staff

Staybridge Suites
Grand Rapids, MI Full Time
POSTED ON 10/21/2025 CLOSED ON 12/20/2025

What are the responsibilities and job description for the Front Desk Staff position at Staybridge Suites?

Job Summary
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support while managing various office tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

  • Greet and welcome visitors in a warm and professional manner.
  • Manage incoming calls using a multi-line phone system, ensuring proper phone etiquette.
  • Schedule appointments and manage calendars for staff members.
  • Perform clerical duties such as filing, data entry, and proofreading documents.
  • Assist with office management tasks to ensure smooth daily operations.
  • Provide customer support by addressing inquiries and resolving issues promptly.
  • Maintain a clean and organized front desk area.
  • Support other administrative staff as needed.

Skills

  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Bilingual proficiency is a plus, enhancing communication with diverse clients.
  • Excellent customer support skills to foster positive relationships with visitors.
  • Proficient in calendar management and scheduling software.
  • Familiarity with phone systems and excellent phone etiquette.
  • Strong clerical skills including attention to detail for proofreading documents.
  • Effective time management skills to handle multiple responsibilities efficiently.

Join our team as a Front Desk Receptionist where your contributions will be valued, and your professional growth encouraged!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $15 - $17

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