Parts Delivery & Counter Associate

General Description:

The Parts Delivery & Counter Associate is responsible for providing excellent customer service at the sales counter while safely and efficiently delivering automotive parts to customers. This role combines in-store support with delivery duties and plays a key role in maintaining accurate inventory, timely order fulfillment and positive customer relationships.

Job Responsibilities:

Counter & Customer Service

• Assist customers at the counter by identifying, locating and selling automotive parts and supplies
• Answer phones and respond to customer inquiries regarding pricing, availability and product information
• Process sales transactions accurately using the point-of-sale (POS) system
• Provide product recommendations and upsell when appropriate
• Handle returns, warranties and exchanges according to company policy

Delivery Duties

• Safely deliver automotive parts to commercial and retail customers in a timely manner
• Load, unload and verify delivery orders for accuracy
• Collect signatures and maintain delivery documentation as required
• Maintain a clean driving record and follow all traffic and safety regulations

Store & Inventory Support

• Receive, stock and organize inventory
• Pull and stage orders for delivery or customer pickup
• Assist with inventory counts and restocking shelves
• Help maintain a clean, organized and professional store and warehouse environment
• Other duties as assigned

Qualifications:

• High school diploma or equivalent
• Valid driver's license with acceptable driving record
• Basic computer and POS system skills
• Strong communication and customer service skills
• Automotive parts knowledge preferred (training provided if not)
• Combination of in-store counter work, warehouse work and driving
• May include weekends, early mornings and occasional overtime
• Fast-paced retail and warehouse environment

Physical Requirements:

• Ability to stand and walk for extended periods of time during scheduled shifts
• Ability to frequently bend, kneel, reach and twist while performing job duties
• Ability to lift, carry, push and pull items weighing up to 50 lbs. with or without reasonable accomodation
• Ability to safely operate a motor vehicle for deliveries and sit for extended periods while driving
• Ability to climb stairs and use step stools or ladders as needed
• Manual dexterity required to handle small parts, operate hand-held devices, and use point-of-sale system
• Ability to work in varying indoor and outdoor environments, including exposure to heat, cold and weather conditions during deliveries
• Visual and auditory ability to read labels, computer screens and respond to customers and traffic conditions

The company is an Equal Opportunity Employer and complies with the Americans with Disabilities Act. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position.

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Delivery driver: 1 year (Preferred)

Ability to Commute:

• Dalton, OH 44618 (Preferred)

Work Location: In person

Benefits:

Salary : $11 - $12