What are the responsibilities and job description for the Associate Director of Desktop Services position at State University of New York Cortland?
Campus Technology Services
SUNY Cortland
$93,000-$103,000 (Depending on Experience)
SUNY Cortland is accepting applications for a full-time associate director of desktop services. The Associate Director of Desktop Services has primary responsibility for overseeing and managing the Desktop Services team. This role provides leadership for end-user device management and configuration, security, application deployment, and hardware support. Responsibilities include personnel management, operations management, stakeholder relations, vendor relations, and strategic planning.
Required Qualifications
Bachelors degree
Five years of relevant information technology experience in IT operations, helpdesk, or desktop support, including at least one year in a supervisory role with responsibilities for hiring, training, and evaluation
Experience leveraging technology to enhance teaching and learning within academic settings, as well as supporting administrative and business operations
Preferred Qualifications
Degree in Information Technology or closely related field
ITIL Foundation or comparable certification
Experience working in higher education or similarly complex organization
Experience with Modern Device Management tools and approaches
Experience leading projects with multiple team members and stakeholders
To apply learn more and apply on line, please visit: https://jobs.cortland.edu/postings/9976
Review of applications will begin on April 30, 2025, and application materials will continue to be accepted until the position is filled.
A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazines Best Colleges for Your Money List, fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.
The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.
Shannon Sisco
Recruitment and Onboarding Assistant
SUNY Cortland
Human Resources Office
Miller Building, Room 301B
607-753-5547
shannon.sisco@cortland.edu
SUNY Cortland
$93,000-$103,000 (Depending on Experience)
SUNY Cortland is accepting applications for a full-time associate director of desktop services. The Associate Director of Desktop Services has primary responsibility for overseeing and managing the Desktop Services team. This role provides leadership for end-user device management and configuration, security, application deployment, and hardware support. Responsibilities include personnel management, operations management, stakeholder relations, vendor relations, and strategic planning.
Required Qualifications
Bachelors degree
Five years of relevant information technology experience in IT operations, helpdesk, or desktop support, including at least one year in a supervisory role with responsibilities for hiring, training, and evaluation
Experience leveraging technology to enhance teaching and learning within academic settings, as well as supporting administrative and business operations
Preferred Qualifications
Degree in Information Technology or closely related field
ITIL Foundation or comparable certification
Experience working in higher education or similarly complex organization
Experience with Modern Device Management tools and approaches
Experience leading projects with multiple team members and stakeholders
To apply learn more and apply on line, please visit: https://jobs.cortland.edu/postings/9976
Review of applications will begin on April 30, 2025, and application materials will continue to be accepted until the position is filled.
A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazines Best Colleges for Your Money List, fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.
The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.
Shannon Sisco
Recruitment and Onboarding Assistant
SUNY Cortland
Human Resources Office
Miller Building, Room 301B
607-753-5547
shannon.sisco@cortland.edu
Salary : $93,000 - $103,000
