Challenge Academy Office Receptionist

Are you someone with great customer service and organizational skills? If so, the Challenge Academy Receptionist (Operations Program Associate) vacancy may be the right position for you! This position is located at the Department of Military Affairs (DMA) Wisconsin Challenge Academy, which is a residential alternative education program designed to reclaim the lives of at-risk youth and produce graduates with the values, skills, education, and self-discipline necessary to succeed as adults. The Academy is part of the National Guard Youth Challenge Program, a community-based program that leads, trains, and mentors 16-18 year-olds so that they may become productive citizens in America’s future. For more information about the Wisconsin Challenge Academy, please go to http://www.challengeacademy.org.

The Department of Military Affairs is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $35/month for single plans and $87/month for family plans after two months of employment)
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.
• The Department of Military Affairs is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.

The Department of Military Affairs is an equal opportunity employer. Women, minorities, veterans and people with disabilities are encouraged to apply.

This position, under the general supervision of the Director, performs paraprofessional administrative work for the Wisconsin National Guard Challenge Program (WINGCP). This is the sole administrative support handling decisions on behalf of the director on cadet records, travel, and mail. In addition, this position is privy to sensitive data which includes dealing with the needs of cadets, require in-person and phone contact with parents and other family members, civic groups, schools, and other government agencies. In coordination with the Director, this position handles the day-to-day requirements of the Challenge Academy Headquarters, to include: managing and developing deadlines, prioritizing tasks to completion, input into complex databases to maintain program information and prepare statistical data analysis for reports, assisting departments with Academy/Cadet related requirements and documentation, as well as managing the daily administrative requirements of the office and program.

Starting pay will be $20.46 per hour, plus an excellent benefit package (02-11). For current permanent state employees, pay will be set in accordance with the State Compensation Plan.

All state employees are required to report their COVID vaccination status, whether vaccinated or not, and must provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.

Minimally qualified candidates will have experience in both of the following areas:

• experience working as a point of contact, receptionist.
• experiencing maintaining files or records

Well qualified individuals will have experience in the below:

• Experience in mail distribution

Ordering Inventory or managing a calendar

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. The maximum length for review is two pages for each document. Any information after the second page will not be reviewed. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or reinstatement) should complete the application process as described above by the stated deadline.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.

Questions and reasonable accommodation requests can be directed to Allisa Brown at Allisa.Brown@widma.gov

Please apply by Wednesday, February 8, 2023 by 11:59 PM to be considered.