What are the responsibilities and job description for the Motor Vehicle District Office Assistant Supervisor position at State of Vermont?
Overview
The Motor Vehicle District Office Assistant Supervisor provides support to the Supervisor of the Montpelier DMV branch office, overseeing a team of Direct Client Service Specialists and Examiners.
The Assistant Supervisor will assist with interviewing, hiring, and training of new staff. The position will also support the Supervisor with assigning tasks to employees, monitoring their progress and assuming completion of tasks. The position will maintain knowledge of, and assures compliance with, agency/department work rules, standards of conduct and VSEA agreements. The Assistant Supervisor will act as supervisor when the direct supervisor is unavailable.
This is a working position in which the Assistant will run a counter and work with the general public processing license, registration, title, and driver improvement transactions. This position is required to conduct written and road exams as needed. This is not a remote position.
Who May Apply
This position, Motor Vehicle District Office Assistant Supervisor (#53825), is open to all State employees and external applicants.
If you would like more information about this position, please contact Matthew Liese at matthew.liese@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.
In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted.
Environmental Factors
Duties are performed predominately in an office setting; however, exposure to the elements for long periods of time may be required. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary. Incumbents must be able to work quickly and accurately under pressure before the public eye and from telephone inquiries. Due to significant public contact exposure to contagious illnesses is a daily risk. Incumbents must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money. Within the office setting, normal workplace conditions prevail.
Minimum Qualifications
High school diploma or equivalent AND at least four (4) years or more of customer service work experience INCLUDING two (2) years administrative or clerical work.
OR
Two (2) years as an employee with the Vermont Department of Motor Vehicles in licensing or registration.
Preferred Qualifications
One (1) year or more supervisory experience or equivalent training(s).
Prior DMV experience.
Special Requirements
A valid driver's license is required.
An applicant's vision must be correctable to 20/40 (Snellen test) in both eyes, with normal color perception and field of vision.
Must possess or acquire a Commercial Learner's Permit within one (6) months of employment.
Must possess or acquire a Class A CDL license with all endorsements, including motorcycle, within one (1) year of employment.
The frequency, recentness, and nature of any court conviction(s) and/or a person's traffic record may cause disqualification.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
Equal Opportunity Employer
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
The Motor Vehicle District Office Assistant Supervisor provides support to the Supervisor of the Montpelier DMV branch office, overseeing a team of Direct Client Service Specialists and Examiners.
The Assistant Supervisor will assist with interviewing, hiring, and training of new staff. The position will also support the Supervisor with assigning tasks to employees, monitoring their progress and assuming completion of tasks. The position will maintain knowledge of, and assures compliance with, agency/department work rules, standards of conduct and VSEA agreements. The Assistant Supervisor will act as supervisor when the direct supervisor is unavailable.
This is a working position in which the Assistant will run a counter and work with the general public processing license, registration, title, and driver improvement transactions. This position is required to conduct written and road exams as needed. This is not a remote position.
Who May Apply
This position, Motor Vehicle District Office Assistant Supervisor (#53825), is open to all State employees and external applicants.
If you would like more information about this position, please contact Matthew Liese at matthew.liese@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.
In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted.
Environmental Factors
Duties are performed predominately in an office setting; however, exposure to the elements for long periods of time may be required. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary. Incumbents must be able to work quickly and accurately under pressure before the public eye and from telephone inquiries. Due to significant public contact exposure to contagious illnesses is a daily risk. Incumbents must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money. Within the office setting, normal workplace conditions prevail.
Minimum Qualifications
High school diploma or equivalent AND at least four (4) years or more of customer service work experience INCLUDING two (2) years administrative or clerical work.
OR
Two (2) years as an employee with the Vermont Department of Motor Vehicles in licensing or registration.
Preferred Qualifications
One (1) year or more supervisory experience or equivalent training(s).
Prior DMV experience.
Special Requirements
A valid driver's license is required.
An applicant's vision must be correctable to 20/40 (Snellen test) in both eyes, with normal color perception and field of vision.
Must possess or acquire a Commercial Learner's Permit within one (6) months of employment.
Must possess or acquire a Class A CDL license with all endorsements, including motorcycle, within one (1) year of employment.
The frequency, recentness, and nature of any court conviction(s) and/or a person's traffic record may cause disqualification.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Equal Opportunity Employer
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
