Program Specialist

FT / PT Status – Full-Time Salary – $26.00 - $28.00 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Coral Ortega | caortega@utah.gov | 801-538-4624 Application Deadline – 5/6/2026 6:00 PM MDT

The Utah State Library is seeking a Program Specialist to serve as the Deputy Director for the Multistate Center West (MSCW). The MSCW is a contracted library service and warehouse operation with the National Library Service for the Blind and Print Disabled (NLS), a federal agency and division of the Library of Congress. This warehouse operation serves as a storage and distribution center for library materials supplied to regional libraries serving blind and print disabled patrons west of the Mississippi River. Library materials include playback machines, braille e-readers, braille books, currency readers, duplication on demand cartridges and more.

As a State of Utah employee within the Utah State Library, the Deputy Director's role is dedicated exclusively to the MSCW operations directed by the contract terms.

This position will assume responsibilities for overseeing operations, staff workflow and communications with NLS staff when the director is unavailable. Primary responsibilities include: demonstrated experience interpreting federal contracts and formatting program data for reporting, as required in compliance with the NLS contract; Communicate with exceptional tact and diplomacy with NLS staff and network libraries; ensure organizational strategies are met through planning and teamwork. Other expectations include working with the shipment and receipt of materials, ensuring accurate inventory both physically and within the database, and coordinating with MSCW staff to ensure projects are completed by established deadlines. The job may require annual travel to attend the Multistate director’s meeting, or as dictated by NLS to attend regional and national meetings as the MSCW representative.

Key Responsibilities

• Manage workflows and assist the director with daily operations, service delivery, project management, and overseeing the work of the team.
• Ensure that MSCW work and operations are compliant with the NLS contract.
• Manage and oversee projects as designated by the director.
• Maintain and report accurate data and statistics, notifying the director of all issues encountered.
• Submit all reports by the established deadline in the proscribed format.
• Participate in the director’s meeting, including conducting presentations when requested.
• Participate in long-range planning, reporting, and daily operational oversight.
• Participate in cross-functional oversight of storage, circulation, logistics, and compliance activities.
• Ensure consistent communication with the Director, NLS, and network libraries.
• Assume the Director’s duties during planned absences or when formally delegated.
• Maintain familiarity with all MSCW functions and serve as a secondary point of contact for internal and external stakeholders.
• Order materials and supplies for MSCW and submit invoices according to established State of Utah finance policies.
  
  

Qualifications

Minimum Qualifications:

• Experience with contract compliance and requirements.
• Organizational skills, managing the work flows and assignments performed by subordinates when required.
• Excellent verbal and written communication skills, as well as tact and diplomacy.
• Demonstrated proficiency in Microsoft Office 365 (Word, Excel, Outlook) with the ability to produce clear, accurate, and well-formatted technical reports.
• Experience with collating information from multiple sources and formatting the data into predesigned templates for reports.
• Work as a contributing team member, with a team based concept of work.
• Possesses the ability to adapt to and embrace new ideas and technologies.
• Experience complying with all applicable agency policies and procedures, including safety, standards of conduct, and dress code.
• Demonstrated experience in program management, contract administration, or operations leadership.
• Demonstrated leadership and administrative experience in managing federal programs, library systems, logistics, or similar operations.
• Strong administrative, planning, and organizational skills.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage complex workflows and meet deadlines under limited supervision.
• Commitment to transparency, accountability, and federal contract compliance.
  
  

Preferred Qualifications

• A bachelor’s degree; master’s degree or equivalent experience in public administration, operations management, logistics, or a related field.
  
  

About The Role

Location –

250 N 1950 W

Salt Lake City, Utah, 84116

United States

Background Check Required – No

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team The Multistate Center West supplies materials and other resources to NLS libraries countrywide, enabling libraries to provide excellent materials and services to their blind and print impaired patrons. This job is a unique opportunity to promote and advance an exemplary program.

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

The Agency The Utah Department of Cultural & Community Engagement isn't just another state agency. The programs we manage and the services we provide are the heart and soul of Utah. By working with local arts agencies, historical societies, volunteer organizations, libraries, museums, and other state and federal agencies, as well as the state's many indigenous and minority groups, the professionals in our department improve the lives of individuals and communities throughout Utah.

The department provides a fast paced, collaborative, and energetic work environment that supports employees in balancing work and home life. We actively encourage flexible work schedules and telecommuting options where it makes sense. For more information about the Department of Cultural & Community Engagement, click here . For more information about the Utah State Library, click here .

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.